Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference.

Your new role

• Part time (22.5 hrs or 3 days per week) Fixed term up to June 2026
• Located in Deakin, ACT
• Annual salary between $89,166.58 to $90,403.28

The Community Engagement and Awareness Officer raises awareness about gambling related harms, and of support offered by RACR’s AGSS program. This is achieved by presenting communication and awareness strategies that cater for individuals experiencing harm from their own or someone else’s gambling, their family and friends, service providers, the gambling industry, and the general community.

Duties

In collaboration with the ACT Gambling Support Service Team, the Community Engagement and Awareness Officer:

• Assists in the development and implementation of AGSS communication strategy, campaigns and events including online content for RACR and AGSS websites and social media, with the aim of increasing awareness and engagement among target groups.
• Provides support, including co-facilitation, to AGSS group programs, community consultation and education activities;
• Maintains and shares knowledge of local services and cultivates referral pathways for current and potential clients of the AGSS which responds to their needs;
• Works collaboratively with Partner Organisations including CARE Financial, Relationships Australia (RA) Queensland and the Gambling and Racing Commission, to provide a seamless entry point and quality service provision including: assessment, intake and referral of clients and their families via telephone or face-to-face contact;

What you’ll need to succeed

• Certificate IV (AQF level 4) in Mental Health, AOD, Mental Health Peer Work, equivalent experience or willingness to undertake.
• Well-developed written and verbal communication skills including the ability to deliver small group activities and deliver presentations to various groups.
• Experience with stakeholder engagement and communication, particularly with young people.
• Demonstrated organisational skills, including the ability to plan and prioritise effectively.
• Demonstrated proficiency with all social media platforms, technology, including the ability to use Microsoft Office applications and the capacity to quickly learn new technologies, including electronic client management system packages.

For a full list of duties and selection criteria, please refer to the position description found via the careers page.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

If you are interested in the role, please click 'Apply Now' and submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion).

Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via the “Apply Now” button on our website.

For further information about the position or application process, please contact Human Resources at (02) 6923 9100 or by email [email protected] using the subject line: Community Engagement Officer / Peer Support - Gambling enquiry via EthicalJobs.