• 12 Month Contract - 0.5FTE
• Kooyong Location with Work from Home Flexibility
• Base Salary = $82,043 pro rata + Superannuation with Salary Packaging up to $15.9k

About Us

Join an organisation committed to making a positive difference in the lives of others.

As a Vision Australia employee, you are part of a team committed to supporting people who are blind or have low vision to live the life they choose and striving for their inclusion in all areas of society.

We listen to our more than 35,000 clients, building our services around their needs and aspirations. Similarly, we trust our workforce to use their best judgement to achieve positive, measurable outcomes.

As a trusted pillar of the community, Vision Australia has been supporting people who are blind or have low vision for more than 150 years.

About the Opportunity

As our Library Community Engagement Coordinator, you will develop, coordinate and supervise innovative community engagement activities and communications to promote the Vision Australia Library, support retention and increase engagement of active library members, and to enhance the member experience.

in this role you will be:

• Developing and implementing comprehensive strategies, project briefs and programs for member engagement and service-wide promotion, as per the 2024 Community Engagement Plan.
• Identifying user personas and mapping customer journeys to highlight gaps in member experience across all touch points, interactions, transactions and engagement, as well as delivering strategies for effective member engagement, user experience and growth.
• Collaborating with internal stakeholders such as service delivery, product management, business performance, technology development, marketing and communication, and service design.
• Coordinating business processes and policy improvement, ensuring seamless member experience and meaningful community engagement.

About You

• Minimum requirement is a professional degree in marketing and communications or librarianship.
• Experience in networking, building internal and external partnerships and stakeholder management.
• Experience in designing and hosting successful community engagement events.
• Skills in using and promoting services via social media, particularly X and Facebook.

Benefits of Working at Vision Australia

• Flexible working hours available to suit your needs.
• Annual salary review to ensure your pay is in-line with the market rates.
• Easy-to-access location.
• Professional development opportunities and micro-learning sessions available for all staff.

Contact

If you have any questions about the role please contact the hiring manager, Sarah Bloedorn, [email protected] using the subject line: Library Community Engagement Coordinator enquiry via EthicalJobs.

To Apply

If this sounds like a great fit for you then please complete our online application by clicking 'Apply Now'.

Applications should consist of a full resume and a cover letter. Please note that PDF documents are not accepted for accessibility reasons.

If you require any support or considerations with the application process, please reach out to People and Culture, [email protected] using the subject line: Library Community Engagement Coordinator enquiry via EthicalJobs or the above hiring manager.

View the Position Description for this role here.

For more information about working at Vision Australia, please visit our Careers page.

We are committed to ensuring an inclusive culture, and value diversity and all abilities. We highly encourage applications from candidates who are blind or have low vision and from those who identify as Aboriginal or Torres Strait Islander.