• Make a difference to young Australians through supporting their education
• Permanent Full Time position
• Based in Toowoomba, QLD

The Smith Family is a children’s education charity that helps young Australians experiencing disadvantage to create better futures for themselves through harnessing the power of education.

We are seeking an experienced Family Partnerships Coordinator to join our organisation. Reporting to the Team Leader, Learning for Life and working alongside dedicated, energised, and passionate team members, this role will coordinate the delivery of the Learning for Life program in a defined community. We do this via a strengths based, family partnership approach with a focus on supporting stronger participation in education. Specifically, supporting families to achieve a high level of school attendance, effective school transitions, senior school engagement and post school planning which contribute to participation in post school work or study in the long term.

About our role

You will be responsible for:

• Working in partnership, support Learning for Life families to participate in their children’s education and overcome any barriers they have identified linked to school attendance and completion
• Taking a data informed approach, identify families that may have children at risk of school disengagement and offer support
• Work with partner schools to enable referrals of families to the Learning for Life Program in accordance with the guidelines
• Support and manage their participation in the Learning for Life program
• Complete tasks associated with ensuring families receive accurate and on time scholarship payments. These tasks include ensuring up to date information in the database and following up families for additional information required for payment
• Manage and support volunteers engaged in administration activities. This includes recruitment, coordination of activities and local management support

About you

As well as passion for community, you will bring the following:

• Proven experience in taking a family partnership approach
• High level interpersonal skills
• Effective communication skills
• Excellent organisational and administrative skills (including computer literacy, data entry and time management)
• Demonstrated experience in administration tasks (entering information into a contact relationship database)
• Demonstrated experience supporting families through challenging situations
• Have or willing to obtain an employee Working With Children's Check

About our culture

The Smith Family has employees at the centre of its values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. Enjoy many other benefits, such as tax concessions and flexible working arrangements.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. 

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

You may view the position description here.