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Epilepsy Services Officer

Epilepsy Foundation

BENEFITS

  • permanent role
  • salary packaging
  • professional development opportunities

ABOUT US

The Epilepsy Foundation is passionate about supporting people with epilepsy and those that care for them. Our vision is that people with epilepsy have equitable access to education and employment, feel safe and connected in their community and no longer die from their epilepsy. Whilst working towards our mission of reducing the impact of epilepsy on people’s lives.

The Epilepsy Services Officer - NSW is responsible for the implementation and monitoring of service delivery consistent with continuous quality improvements, including the (Vic) Department of Families Fairness & Housing (DFFH) and National Disability Standards, networking with agencies, hospitals, community services providers and other key stakeholders to support quality service delivery, maintaining timely and accurate records and complying with the policies and procedures of the organisation.

WHAT YOU'LL BE DOING

You will be part of a team dedicated to providing excellent support to the community as a whole and those with Epilepsy. The Epilepsy Services Officer works closely with the Practice Leader, Epilepsy Support Workers and Education and Training Team members.

The Epilepsy Services Officer - NSW has responsibility for delivery of information, professional support and services to individuals and families living with epilepsy. The role also provides support, information and short-term case management and service coordination for clients presenting with numerous or complex scenarios. The ultimate goal is for the client to feel empowered to self-manage their epilepsy and to self-advocate.

POSITION COMPETENCIES / SELECTION CRITERIA

To be successful in this role the incumbent will need the confidence to deal with a diverse and changing work agenda with enthusiasm and flexibility.

Personal characteristics

  • Ability to work as part of a team and as a sole worker
  • Ability to build partnerships and work in a collaborative approach with government departments, agencies, hospitals, community services providers and other key stakeholders
  • Demonstrated interpersonal skills with an ability to relate to people from diverse social-economic, cultural and educational backgrounds
  • Take responsibility to be aware of and operate in accordance with Epilepsy Foundation policy, procedures and guidelines
  • Demonstrate a capacity to work ethically.

Qualifications

A qualified social worker, psychologist, occupational therapist or an agreed equivalent, with proven case management experience

  • Bachelor of Social Work degree, Occupational Therapy or Psychology – with Clinical Qualification or an agreed equivalent
  • Experience in psychotherapy or family therapy an advantage
  • Current registration for relevant qualification and professional body

Knowledge and Experience

  • Demonstrated experience in client information provision and casework management
  • Demonstrated experience in supporting self-management and using a person-centred and strengths-based approach.
  • Impeccable personal standards for continuous quality improvement of services.

Professional & Technical Skills

  • Skills and experience to identify all aspect risk assessment, crisis management and planning strategies
  • High standards in report presentation and distribute as required to the Executive
  • Excellent organisational, planning and project management skills
  • Ability to work closely with administration and finance staff to ensure quality risk management, budgeting and financial reporting
  • Ability to prepare event programs and confirm all necessary preparations are in order
  • Ability to trouble shoot and solve issues relating to the successful execution of the event program
  • Ability to address post event debriefing sessions providing post event analysis, budget recaps and participant feedback and incorporate learning in future plans
  • Confident with computer systems and a user of standard business applications – Word, Excel, Outlook and Data Bases. 

Salary Range (total remuneration package): $82,000 - $92,000

WHERE TO FROM HERE

If you think you are right for this position see the position description at https://epilepsyfoundation.org.au/about-us/work-with-us/ and click the Apply Now button below.

The Epilepsy Foundation is an Equal Opportunity Employer and Child Safe organisation

How to apply

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