• Working in a non for profit community based service
• Based in Logan
• Working in an inclusive environment with flexible working and Salary Packaging Options!

Do you want to work with a leading purpose driven, community-based organisation?

Access Community Services part of the SSI Group's vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Role

The Community Employment Program Caseworker is a vital position within ACSL. The purpose of this position is to manage a specific program within the Access Employment and Training Division. The role will be responsible for the engagement of participants through a unique referral pipeline, intensive case management, training needs analysis and identification, employer engagement and employment placement as well as post program support of the participants once they have been placed into sustainable employment. The role will be responsible for the delivery a Skilling Queenslanders for work Program (SQW), and business engagement programs which support the associated programs and drive employment outcomes for participants that are engaged in the SQW program.

It will entail liaising with Department of Employment, Small Business and Training representatives and other Government departments and agencies as well as other community organisations and providers to ensure that the delivery of the program are as per the contract that Access hold with either the department other service providers. Previous experiences in delivery of Government funded programs especially programs that target employment support for participants with varying and complex needs is highly regarded.

The role will also include, business development with employers; Corporate, Small to medium enterprises and or Government and non-government agencies.

Sound written and verbal communications, time management and administration skills are essential, as you will be required to produce accurate and up to date reporting for government bodies and other agencies.

Working in a team environment, which supports the social enterprise group to develop new economic participation programs that align with the ACSL strategic direction.

The person successful in this role must have the ability, throughout the duration of the program and post program support, to support, mentor and guide program participants, on a one to one basis, to resolve any issues or barriers that they may have to education, training and employment requirements.

A high level of interpersonal skills including the ability to consult and negotiate with a range of internal and external stakeholders and clients, who can have diverse and challenging behaviours. All of which will ensure positive and long term employment outcomes. ·

You will need experience/competence in the following;

• Experience in employer engagement and employment placement
• Case management of clients with varying complexity
• Ability to undertake a training needs analysis with clients
• Industry qualifications would be viewed favourably 
• Strong problem solving and decision making skills
• Aptitude for innovation and initiative 
• Demonstrated commitment to quality customer/client services and continuous improvement strategies
• Ability to work independently and as part of a team
• Proficiency in using current MS Office, database application and communication technologies
• Ability to present to large audiences and deliver training and presentations

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

Should you require further information about the role please contact [email protected] using the subject line: Case Worker - Community Employment Program enquiry via EthicalJobs.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at [email protected] or call Nicola on 0421 646498.