Access Community Services's logo
More from this Employer
Access Community Services's logo

Domestic and Family Violence Practitioner - Logan

Access Community Services
  • Based in Logan, QLD
  • Full-time fixed-term contract positions until 31st December 2021; working 38 hours per week.
  • Schcads Award Level 4, plus Salary Packaging options!

About Access Community Services Ltd.

Access Community Services Limited is one of Australia's leaders in multicultural issues, with over 30 years of experience in the provision of settlement, employment, training, youth support services, housing and social enterprise opportunities for migrants, refugees and Australian born clients. Services are delivered right across Queensland with a particular focus on the South East, including Logan City, Ipswich City and the Gold Coast.

Access is a community based, not -for-profit organisation committed to community development and capacity building.

About the Role

The Domestic and Family Violence Practitioner will provide counselling, case management support, information, advocacy and referral services to women and children from culturally and linguistically diverse communities in Logan/Beenleigh who are impacted by domestic and family violence. This will include intake and assessment, safety planning, trauma-informed and strengths based counselling, case management, the provision of information and referral to other services and court assistance for domestic and family violence matters. Services provided may include the provision of information and referral for perpetrators of domestic violence.

The 99 Steps team works closely and collaboratively with staff and programs across the organisation as well as with service providers within the broader community.

99 Steps is a member of the Logan/Beenleigh Integrated Services Response and all staff participate in relevant information sharing and utilise established referral pathways.

The DFV practitioner will work within the Practice Standards for Working with Women Affected by Domestic and Family Violence.

Duties/Responsibilities Include

  • To provide case management, counselling, advocacy, assessment and referral services for clients and their families in accordance with program requirements and policies;
  • Respond appropriately to clients who are experiencing complexities and crises relating to DFV;
  • Perform special duties as directed by the Executive Manager or Service Delivery Manager, e.g. facilitate DFV information and community groups, assist with community development and liaison, represent agency on public committees, etc.;
  • Prepare and collate program reports, capture data and evidence to support client satisfaction;
  • Respond to complaints received by the organisation;
  • Ensure high work performance standards, professionalism, efficiency, effectiveness, accuracy, data integrity and security and meet timeframes;
  • Ensure work practices are ethical, and comply with the Practice Standards for working with Women Affected by Domestic and Family Violence;
  • Work in collaboration with other local agencies who contribute to preventing and responding to DFV;
  • To build and maintain positive relationships with all members of staff, funding bodies and contacts within and outside the organisation;
  • Other tasks as requested by the Service Manager DFV.

About You

The successful candidate will ideally have:

  • Possession of relevant tertiary qualifications in psychology, social work or human services field;
  • Minimum two years' experience in working with women and their families impacted by domestic and family violence;
  • Knowledge and skills to ensure the provision of culturally, gender and age appropriate services to clients;
  • Well-developed interpersonal and communication skills;
  • Knowledge of issues facing families who have arrived as refugees;
  • Working knowledge of the Domestic & Family Violence Protection Act 2012 and knowledge of court and legislative proceedings as they relate to the Act;
  • Knowledge and understanding of the multicultural services sector including relevant government policies and programs and services;
  • Current Driver's License;
  • Current QLD Paid Blue Card or ability to obtain one and;
  • Rights to work in Australia.

About Our Benefits

  • Salary packaging options to receive up to $15,886 of your salary tax-free plus up to $2650 of packaged Meals and Entertainment meaning more take-home pay!
  • Industry leading flexible working arrangement, including 9-day fortnight.
  • Paid wellness days.
  • Access to in-house training and learning opportunities for professional development and growth.
  • Access to our in-house well-being programs.
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At Access Community Services Ltd. we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

We encourage candidates to provide a cover letter along with your resume, by submitting online. Should you be successful for the first round of shortlist, our Talent Acquisition Specialist will guide you through our process and next steps.

Access will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment, or want to update your preferred method of communication, please email hr@acsl.org.au.

Access Community Services Ltd. is an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me more jobs like this.