Do you want to work with a leading purpose driven, community-based organisation?

SSI's vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Role and You

This role is crucial to clients from refugee and migrant backgrounds within the SETS Program, it requires an individual, who really understands the housing market from a rental point of view plus has empathy to help our clients, whilst able to maintain a strong character to be an advocate on the clients behalf to ensure that they can source and maintain appropriate housing arrangements. Someone who makes active attempts to influence events to achieve goals, a self-starter who takes action to achieve goals beyond what is required.

The caseloads of SETS clients with housing needs will fluctuate, but you will maintain great collaboration communicate effectively with case workers in the Social Services team, and other internal stakeholders.

• You will have excellent internal and external stakeholder relationship building skills
• The ability to empower clients to build knowledge and competency in relation to accessing housing (services) including tenants' rights and responsibilities and government assistance schemes is essential.
• An empathic individual with the strength of character to be a strong advocate on behalf of our clients to relevant private rental agencies, public housing services, QCAT plus other agencies.
• Proven skills in providing guidance and support to the Community Education team with the ability to design and deliver training on housing systems and frameworks, including relevant legislation.
• Experience working with real estates and housing agencies is essential.
• Tertiary qualification in the human services, social work, or similar field
• Knowledge in the field of Real Estate, preferably REIQ Certificate in Property Services.
• Be familiar with the Queensland Housing Act (2003, high level of understanding of property management, and a good knowledge of current housing markets, with the passion to keep updated on all housing markets and legislations
• Experience in the provision of culturally sensitive support to clients from a CALD background
• Experience working with CALD communities is essential.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our in house wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

Should you require further information about the role please contact [email protected] using the subject line: Housing Officer - Logan enquiry via EthicalJobs.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at [email protected] or call Nicola on 0421 646498.