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HR Shared Services Specialist - HR Administrator

Access Community Services
  • Full time permanent position based in Logan, QLD; working 38 hours per week.
  • Apply your strong HR administration skills and make this role successful, ample opportunities to grow and develop.
  • Opportunity to work with a highly experienced team that collaborates & supports.
  • Fantastic work culture and environment and flexible working arrangements to support real life balance.
  • Immediate start!

About Access Community Services Ltd.

Access Community Services Limited (ACSL) is Australia's leader and specialist in settlement, employment, training and youth and social enterprises for migrants, refugees and mainstream clients, in Queensland, particularly in the South East. As a community based, not for profit organisation limited by guarantee, we boast over a 30 year history of serving our local community which was originally established in Logan in 1984. We are committed to fostering community development, youth, settlement and employment initiatives and to providing personal support programs to address the needs of disadvantaged youth and community groups including migrants, refugees, humanitarian entrants and visa holders.

About the Role

As Shared Services Administrator you will take ownership of managing Access/Settlement Services International (SSI) employee life cycle (hire to retire) process, initiate common HR transactions in SSI/Access core HCM and other employee-related systems and ensuring data integrity. You will partner with other internal functions such as People and Culture Business Partnering (PaCBP), Talent, L&D, Payroll to ensure accurate, prompt, and consistent resolution or redistribution by following established channels and exceeding expectations of a positive employee experience.

Work together with Shared Services team to support Shared Services Lead to implement a cloud-based core HCM and service delivery solutions.

Settlement Services International (SSI) is the parent organisation based in New South Wales.

Duties/Responsibilities Include

  • Provide excellent first level HR advice and support to managers and employees on the full suite of HR policies, procedures and regulations.
  • Manage and maintain HR Systems in a timely and accurate manner to ensure data integrity.
  • Ensure that employee transactions are reviewed for accuracy and compliance, provide advice and follow up with managers and employees.
  • Ensure smooth employee experience on all commencements, cross boarding and separations.
  • Provide regular and ad hoc reporting for all employee data.
  • Continually provide suggested improvements and maintain a current catalogue of frequently asked questions and user guides to support self service.
  • Work collaboratively with talent acquisition, HRBPs and payroll specialist to deliver an end to end employee service.

About You

The successful candidate will ideally have:

  • Tertiary Qualifications in Human Resources, Business, or a related discipline.
  • Have a customer focus and experience in delivering great customer service.
  • Demonstrated experience in the ability to interpret Awards, Policy and Procedures and provide advice to staff and management.
  • Demonstrated ability to deliver in-house training to employees.
  • Ability to research, develop and implement policies and procedures.
  • Experience with HRIS.
  • Competence with Microsoft Office Products (particularly in Excel Advance/Intermediate.
  • Desirable experience of systems - ConnX Experience, HROnboard Experience, Cloud based core HCM solutions (Workday, SAP Success Factors, Oracle Fusion or others) and delivery platforms Neocase, Service Now.
  • Current Driver's License.
  • Current National Police Check.
  • Skills, knowledge and specialist expertise in:
  • Prioritization and high attention to detail.
  • Consistent ability to exercise strong time-management and organisational skills.
  • Effective communication skills.

About Our Benefits

  • Salary packaging options to receive up to $15,886 of your salary tax-free plus up to $2650 of packaged Meals and Entertainment meaning more take-home pay!
  • Industry leading flexible working arrangement, including 9-day fortnight.
  • Paid wellness days.
  • Access to in-house training and learning opportunities for professional development and growth.
  • Access to our in-house well-being programs.
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At Access Community Services Ltd. we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

We encourage candidates to provide a cover letter along with your resume, by submitting online. Should you be successful for the first round of shortlist, our Talent Acquisition Specialist will guide you through our process and next steps.

Access will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment, or want to update your preferred method of communication, please email hr@acsl.org.au or call Gauri Patankar, Recruitment Officer on 07 3412 8222.

Access Community Services Ltd. is an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

How to apply

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