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Marketing Officer

ACT Government

Transport Canberra and City Services
Infrastructure Delivery and Waste

ACT NoWaste
Waste Education and Partnerships

  • Administrative Services Officer Class 5
  • Salary Range: $82,506 - $87,331 (PN: 38655)

The Marketing Officer is an exciting position and will work across the ACT NoWaste Waste Education and Partnerships team to deliver a range of marketing, communications and education activities that support waste avoidance, improved resource recovery and better recycling outcomes in the ACT. This includes managing how the community engages with our content through digital, traditional and face to face channels including education programs at the Recycling Discovery Hub.

We are looking for someone who wants to contribute to our efforts to help the Canberra community avoid waste, reduce singe use plastics and recycle well. It is also an opportunity to develop your experience in education, social marketing and behaviour change programs.

ACT NoWaste is a unique organisation in Australia: we deliver both state/territory and local government functions. We are a diverse, innovative and professional team from a wide variety of backgrounds. We welcome people with experience from the community, public and private sectors and believe the more diverse our knowledge base is, the better our results will be.

We value people with innovative and creative ideas, who communicate with candour and respect, and who have the motivation to drive projects from conception through to delivery. We are curious about each other’s work and work collaboratively to create impact.

Working under limited supervision, the marketing officer will play a key role in the WEP team, including:

  • Preparing marketing and communication resources, such as signage, brochures and information products to promote better waste management and recycling practices.
  • Co-ordinating website content and digital touchpoints.
  • Ensuring waste services information such as bin collection calendars and other public information is updated regularly and meets resident’s needs.
  • Preparing proactive communications approaches including social media activities.
  • Promoting participation in public events and community engagement activities.
  • Contributing to evaluating and reporting on promotion and marketing strategies.
  • Preparing responses to resident enquiries.
  • Supporting the delivery of education programs for school and community groups at the Recycling Discovery Hub.
  • Assisting with the implementation of behaviour change campaigns.

The successful person will be able to work on multiple projects simultaneously, have strong writing skills, digital literacy and familiarity with media and social media engagement. Experience using design software is highly regarded.

The following capabilities form the criteria that are required to perform the duties and responsibilities of the position:

Skills and knowledge

  • Developing and managing digital communication channels and content.
  • Developing, implementing and evaluating marketing strategies and activities.
  • Written communication including developing resources targeted to specific audience segments.
  • Undertaking self-directed work and as a member of a team, manage competing priorities and deliver quality outcomes.
  • Understanding and commitment to the TCCS Values framework, workplace respect, equity and diversity framework, workplace health and safety best practise and industrial democracy principles and practise.


  • Service Commitment - provide high quality service in line with the team’s objectives as per community/stakeholder needs.
  • Teamwork - Work cooperatively with others and focus on achieving the best result for customers and the broader community.
  • Achieves Results - achieve agreed outcomes within the specified responsibilities and governance frameworks that apply to the ACTPS.


  • A qualification in a relevant field and/or relevant work experience in marketing, behaviour change or communications is preferred.
  • Minimum two years’ experience in a similar role.
  • Driver’s licence is preferred but not essential.
  • Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804.
  • This position does not require a pre-employment medical

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

Note: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. This position will be moving to a new workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk. Selection will be based on application, interview and referee reports.

How to Apply: For further information, please visit www.jobs.act.gov.au, or click Apply Now to submit your application

Contact Officer: Yvette McKay 02 620 76605 Yvette.McKay@act.gov.au, using the subject line: Marketing Officer enquiry via EthicalJobs

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