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Support Worker Administrator

Action on Disability within Ethnic Communities Inc.

ROLE:

The role of Support Worker Administration Officer 1 (Admin 1) is to recruit Support Workers for employment and coordinate their rostering and shift management arrangements.

DUTIES:

Coordinate the recruitment of Support Workers:

  • Screen applicants and conduct interviews.
  • Select applicants for employment.
  • Conduct administrative induction for new Support Workers.
  • Roster Support Workers and coordinate all shift management arrangements.
  • Provide on-call phone contact for Support Workers outside normal office hours as required.
  • Other tasks and duties as directed by the Support Worker Supervisor.

RESPONSIBILITIES:

Assist Admin 2 to maintain accurate records of Support Workers.

Maintain professional knowledge of:

  • Trends and changes in the Client Services program.
  • Care requirements for care recipients in Aged Care and NDIS (Disability Support) programs.

KEY PERFORMANCE INDICATORS:

Admin 1’s performance will be measured against the following indicators:

  • Performance of duties and responsibilities as set out in the Position Description.
  • Accuracy and consistency of Support Worker recruitment documentation.
  • The level of participants’ satisfaction with Support Workers.

KEY SELECTION CRITERIA:

Essential:

  • Ability to work with a diverse range of people, including staff, people with disability, ethnic communities and service providers.
  • Demonstrated capacity to effectively communicate, promote and uphold ADEC initiatives and values, including discretion and confidentiality.
  • Well-developed computer literacy skills in MS Office.
  • Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.

Desirable:

  • Formal qualification in community development, community services, disability or related area.
  • Knowledge of the Commonwealth Home Support Program, NDIS, and My Aged Care program.
  • Previous experience in the disability sector.

Information regarding the position:

This position is for 3 days a week (22.8 Hours)

AWARD AND CLASSIFICATION:

All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award – Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES). The classification for this position is Level 3.

How to apply

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