ROLE:
The role of Support Worker Administration Officer 1 (Admin 1) is to recruit Support Workers for employment and coordinate their rostering and shift management arrangements.
DUTIES:
Coordinate the recruitment of Support Workers:
- Screen applicants and conduct interviews.
- Select applicants for employment.
- Conduct administrative induction for new Support Workers.
- Roster Support Workers and coordinate all shift management arrangements.
- Provide on-call phone contact for Support Workers outside normal office hours as required.
- Other tasks and duties as directed by the Support Worker Supervisor.
RESPONSIBILITIES:
Assist Admin 2 to maintain accurate records of Support Workers.
Maintain professional knowledge of:
- Trends and changes in the Client Services program.
- Care requirements for care recipients in Aged Care and NDIS (Disability Support) programs.
KEY PERFORMANCE INDICATORS:
Admin 1’s performance will be measured against the following indicators:
- Performance of duties and responsibilities as set out in the Position Description.
- Accuracy and consistency of Support Worker recruitment documentation.
- The level of participants’ satisfaction with Support Workers.
KEY SELECTION CRITERIA:
Essential:
- Ability to work with a diverse range of people, including staff, people with disability, ethnic communities and service providers.
- Demonstrated capacity to effectively communicate, promote and uphold ADEC initiatives and values, including discretion and confidentiality.
- Well-developed computer literacy skills in MS Office.
- Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.
Desirable:
- Formal qualification in community development, community services, disability or related area.
- Knowledge of the Commonwealth Home Support Program, NDIS, and My Aged Care program.
- Previous experience in the disability sector.
Information regarding the position:
This position is for 3 days a week (22.8 Hours)
AWARD AND CLASSIFICATION:
All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award – Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES). The classification for this position is Level 3.