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Data Processing Assistant - Flexible Location

Amnesty International Australia
  • Are you a passionate and motivated human rights defender?
  • Opportunity to help challenge injustice using your exceptional attention to detail
  • Part Time (22.5 hours per week) or Casual - 6 month contract opportunity based from any of our Action Centres (hybrid WFH arrangements available)

This is an exciting part time or casual opportunity to join our Supporter Engagement Unit as part of our dynamic Data Insights & Analytics team on a 6 month contract. The Data Insights & Analytics team leads AI Australia’s data management, reporting and insights to ensure Amnesty remains Australia’s leading human rights organisation and attracts, engages and retains supporters to maximise the organisation’s human rights impact.

AI Australia relies on good quality data to inform our human rights campaigning, movement building and fundraising work. The Data Processing Assistant ensures data received from, and exported to, our suppliers is accurate and of good quality. This role improves our existing data quality through implementing our deduplication program and other data clean up tasks. This position works towards ensuring reliability, availability and security of the platform.

You will use your exceptional attention to detail and experience with Customer Relationship Management tools, GSuite and Microsoft Office especially Excel to enhance our supporter experience and contribute to Amnesty’s vision. The successful applicant will work closely with our Data Management Senior Analyst to uphold AI Australia’s data integrity and help solidify our human rights impact.

You will be responsible for:

  • Importing and exporting of data from fundraising suppliers following established processes.
  • Responsible for undertaking the deduplication process to remove duplicate records from our SRM.
  • Maintaining relationships with suppliers including working with them to ensure that the data supplied meets required standards.
  • Undertaking data hygiene clean up tasks using established processes.
  • Identification of data quality issues.
  • Supporting the documentation of processes including consistent storage of guides and other support materials.
  • Responding to Service Desk requests from end users as required.
  • Producing and delivering communications as relevant to the role, using a range of channels and technologies.

Ideally you will have:

  • High level communication & interpersonal skills - EI - (written, face to face, telephone, social media).
  • Exceptional attention to detail.
  • Demonstrated ability to follow complex processes exactly.
  • Experience in using SRMs (experience with Blackbaud CRM particularly the imports areas would be highly regarded)
  • Understanding of the principles of privacy and data security
  • Experience with GSuite and Microsoft Office especially Excel.
  • Experience with Atlassian Jira and Confluence would be desirable.
  • Familiarity with human rights issues and social change methods and tactics, including experience of mass mobilisation, activism and organising techniques
  • Demonstrated experience in or commitment to working with rights holders

You will benefit from generous work/life initiatives including working from home arrangements and a flexible leave and working hours scheme, a supportive environment working alongside committed and dedicated individuals and an opportunity to create meaningful human rights impact. To view more of the fantastic benefits that you will be offered as an employee, please visit our website.

Appointing someone to this role is time sensitive and we aim to appoint someone as quickly as possible to ensure a smooth transition. For this reason, we encourage you to apply early as we will consider interviewing suitable candidates prior to the close date.

To learn more about this role, please view a detailed position description. The remuneration for this role is $39.3256 (casual) or $31.46 (part time) per hour, plus super. Applications close 11:59pm Sunday 12 December 2021 (AEDT). If this role sounds like you please apply below. You must answer the following selection criteria in your Cover Letter and attach your CV.

Selection Criteria:

  • Please give examples of work experience that you have done that required a high level of attention to details?
  • Please outline your experiences with Customer Relationship Management Systems including which systems you have used and what work you did?
  • Please describe your experiences with GSuite, Microsoft Office and any other relevant software?
  • Please provide examples of your skills and experience in communicating with stakeholders across an organisation and experience in documenting processes.

Diversity, Equality and Inclusion

AI Australia is committed to equal opportunities in all areas of our work, community and partner relationships. We want people to achieve their full potential, which will positively impact on our work and the communities in which we operate. At AI Australia, our values empower people to be themselves within an inclusive and supportive environment. We have a global, multicultural following and want to actively contribute to building a more diverse and inclusive team at AI Australia.

AIA is committed to making reasonable adjustments for candidates with a disability or other access needs during the recruitment and selection process. If you require reasonable adjustments to be made during the recruitment and interview process, please email us at humanresources@amnesty.org.au using the subject line: Data Processing Assistant - Flexible Location enquiry via EthicalJobs.

About Us:

Amnesty International Australia is one of Australia’s largest not for profit organisations. We are an independent, global movement that campaigns courageously for human rights for everyone.

We’re ordinary people from all walks of life, standing together for justice, freedom, human dignity and equality. We use our passion and commitment to bring torturers to justice, change oppressive laws and free people imprisoned just for voicing their opinion.

We’re independent of any government, political ideology, economic interest or religion to ensure we can speak out on human rights abuses wherever they occur. Every day we move closer to a world where human rights are enjoyed by all.

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