About Us

We are looking for an energetic, enthusiastic Case Manager to join our team. As part of the team, you’ll be supporting women to maintain their accommodation or secure long -term housing while supporting them to navigate mainstream service systems, such as Centrelink, Drug and Alcohol programs, and legal systems just to name a few. A knowledge of mainstream systems and supports is an essential element of the role.

Anglicare Southern Queensland supports a variety of initiatives aimed at empowering women to make their own decisions and provide them with the resources needed to take control of their lives and participate in their community.

Based in Toowong, our Women’s Early Intervention Service provides targeted support and case management to women who have been referred through the WEIS Program – CourtLink, Police at Brisbane Watch-House and Brisbane Central and Brisbane South Probation and Parole Offices.

About the Opportunity

We are seeking a Recovery Practitioner (Case Manager) to provide client-centred support within a trauma informed framework to provide holistic case management to women who access the WEIS Program.

This role will is a full-time fixed term role until 30th of June 2023, with a possible extension.

You will advocate and care for clients with a specific focus on addressing clients' immediate housing needs at their point of contact with the criminal justice system. Some after hours and weekend work will be required.

This is a great opportunity for someone who has experience building rapport, demonstrating empathy, a person-centred approach, supporting vulnerable women to overcome challenges.

Starting pay level is SCHDI 5.1.

What We Offer

• Salary Packaging, package up to$15,900 per year tax free!
• In addition to your tax-free benefit, you can also use up to $2,650of your pre-tax income to pay for entertainment expenses (meals, holidays, accommodation, etc.)
• Ability to purchase additional Leave
• Employee Assistance Program
• Significant and ongoing learning, to create genuine career growth and development plans
• Staff Spiritual Retreat twice a year
• An employee benefits program that includes awesome retail discounts
• Development of your advocacy, outreach and stakeholder engagement skills
• Work in a caring and supportive team environment

About You

• High level knowledge of the social housing sector, with experience in sourcing properties and support to sustain tenancies within public and community housing is essential.
• Tertiary qualification in Social Work, Human Services or related field, and/or equivalent practical experience in the public and community housing sector and related service systems including criminal justice, health, mental health and drug and alcohol
• Demonstrated experience with case management and assessment of adults
• Understanding and application of Trauma-Informed practice and Recovery-Oriented practice
• Well-developed written and verbal communication, negotiation and influencing skills
• Collaborative and productive; able to build rapport and develop relationships with a wide range of stakeholders
• Competency with Microsoft Office; capacity to learn and use other software and systems
• Anglicare Southern Queensland considers that being female is a genuine occupational requirement for this position under Section 25 of the Anti-Discrimination Act 1991 (QLD).
• We encourage candidates that identify as being Aboriginal or Torres Strait Islander to apply.

Essential Requirements

• Degree in Social Work, Human Services or a related field, and/or equivalent practical experience in the public and community housing sector and related service systems including criminal justice, health, mental health and drug and alcohol
• Current Blue Card (Working with Children) or willingness to obtain
• Current Queensland Drivers Licence
• Current COVID-19 Vaccination Certificate

Application process

Click "Apply Now". Please send us a copy of your current resume and cover letter, applications will be reviewed and assessed as they are received.

For further information please contact

Linda James

0466 935 338

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position