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Manager - Analytics and Performance

Anglicare Victoria
  • Permanent full time position supporting the Quality and Outcomes team at AV
  • Help analyse, demonstrate and promote the positive impact that AV services have on the community
  • Help drive efficiencies, improvements and risk management across all AV programs and services through the effective use of complex data reporting 

About Us

At Anglicare Victoria our focus is on transforming the futures of children and young people, families and adults. Our work is based on three guiding pillars, Prevent, Protect, Empower. We offer a comprehensive network of services and seek to ensure the provision of high quality services that will bring about significant improvements in the life experience of the young people, children and families/caregivers with whom we work.

The Position

The overall objectives of this role are to support AV to articulate, collect, analyse and report on outcomes and the impact that services are having on the lives of children, young people and families who receive AV’s services.

The role will support the design and delivery of evaluation projects and data analytics reports through a thorough investigation of all data collections held by AV. This function will drive continuous improvement in relation to systems and processes around data collection, integrity governance and use. It will also drive service improvement and efficiency through strong data reporting on performance and impact.

This is a leadership role that will also help build on the existing good work of AV and the team.

The work done will help monitor and review the effectiveness of programs and activities to ensure that they meet the ongoing needs of the various stakeholders and clients with whom we work.

This is a fantastic opportunity to support the effective use of data to help drive strategy and provide the best possible services to the community.

For a more comprehensive overview of the position and the key responsibilities, please review the position description available here: Download File Manager Analytics and performance April 2021 (003).docx

About you

To be successful in this role you will need:

  • Tertiary qualifications, preferably in social work, social sciences public policy or research with substantial experience in research and data analytics. Qualifications in statistics and program evaluation highly desirable.
  • A comprehensive understanding and experience in research, data analytics and evaluation.
  • Experience in establishing and managing relationships across an organisation such as AV including senior executives/management through to front line staff including demonstrated experience in co-design for complex projects.
  • Well-developed communication skills and demonstrated ability to establish and build rapport with a range of people from diverse backgrounds and capacity to promote organizational activities through public speaking and promotional materials
  • Demonstrated knowledge and experience in project management to ensure projects are well planned, appropriate consultation is achieved, deliverables are on time and of a high quality and meet the objectives of AV.
  • Demonstrated highly developed written skills including the capacity to address the needs of various audiences and to create user friendly and meaningful reports based on the assessment of the priorities and needs of the stakeholders.
  • Experience in management of or knowledge of service provision either child welfare, social services, mental health, etc.
  • Advanced data analytics technical skills and management of data-focussed teams and projects - capacity to extract, manipulate and present data in innovative, attractive and user friendly methods that is quickly digestible to AV.

Please Note: It is mandatory for the successful applicant to hold a current Victorian Drivers Licence, a Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Working With Us:

Anglicare Victoria are leaders in the industry, offering unrivalled career progression, professional development, training, support and a culture of inclusivity and resilience. This is backed up by our recognition as innovators, our Rainbow Tick Accreditation and a leadership team that are passionate about achieving the best possible outcomes.

As a NFP Organisation, employees also have access to discounted health insurance, free Employee Assistance, Salary Packaging and a range of other employment benefits.  

How to Apply:

To apply for this position you will need to complete the online application form. You will be requested to attach your resume and your responses to the Key Selection Criteria as detailed on the Position Description.

For further enquiries contact Meaghan Courtney on (03) 9412 6113.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this.  Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.

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