The Role

The Youth Engagement Worker role is responsible for supporting the development and implementation of a portfolio that addresses at risk behaviour, youth engagement, cultural identity and community connectedness, for young people from diverse Arabic Speaking countries. The position provides a culturally responsive approach to working with youth and their families, through early intervention and preventative strategies - including case management and delivery of a series of capacity building initiatives across Arabic Welfare (AW) service areas. It requires provision of case management in priority areas such as family violence, gambling, mental health, employment and education, health, and family services.

The Organisation

Established in 1984, Arabic Welfare provides services to individuals and families from diverse Arabic speaking countries. We support our clients to realise their aspirations toward full participation in Australian life and we work closely with service providers to achieve this goal. Arabic Welfare staff are bilingual and bicultural, and our team includes qualified and experienced social workers, counsellors, youth and community development workers and Registered Migration Agents. Arabic Welfare programs follow a preventative health model that aims to be accessible to all, regardless of gender, race, religion, ability and sexuality.

For more information: www.arabicwelfare.org.au

Organisation Values

• Collaborative Relationships: Our relationships are fundamental to our success. Our relationships are respectful, transparent and collaborative.
• Appropriate and effective governance: Working with our partners at a local level is a critical element of our governance system.
• Community Focus: We work at a population and individual level to promote and protect the wellbeing of the community. > People Focus: We develop our people and focus on both current and future workforce needs.
• Accountability and Effectiveness: Our work is guided by evidence and we measure and communicate our contribution and performance to government and the community.

Responsibilities

Case Management / Counselling:

• Perform initial assessment of the client’s needs, concerns, and barriers to services.
• Case management support through relevant therapeutic approaches.
• Maintain ongoing client support to help address identified issues and achievement of set goals.
• Facilitate referrals and links to relevant services to support children and families experiencing vulnerability (including family violence services, mental health, housing, disability, financial counselling, or counselling services).
• Foster collaborative relationships with community service organisations, government, hospitals, specialist programs and other professionals and key stakeholders.
• Participate in family meetings when required to support the needs of vulnerable children and families.

Community Capacity Building:

• Support the development and implementation of capacity building initiatives across AW service areas.
• Develop and evaluate initiatives tailored to target group needs.
• Identify emerging community needs to inform program delivery and development of potential service growth areas.
• Provide training, support and mentoring to enable mainstream service providers, local schools, community and religious leaders to adequately respond to issues impacting youth.

Project implementation and reporting:

• Contribute to funding reports as required by Arabic Welfare.
• Ensure the successful completion of work plan requirements and maintain accurate records of program delivery.
  • Maintain accurate and up to date client management and statistical records.
• Participate in regular supervision and team meetings.
• Proactively contribute to program developments and improvements.
• Adhere to all legislation relevant to working with children and families.
• Contribute positively to the organisation’s culture through developing and maintaining collaborative relationships with colleagues.

Knowledge, skills and experience:

• Experience in case management relevant to migrant and refugees, and youth services.
  • Experience in therapeutic interventions, understanding of youth and family issues.
• Ability to build strong relationships and engage with respected community leaders and groups.
• Demonstrated ability to work in collaboration with other disciplines to support positive client outcomes.
• Facilitation skills and experience in delivery of information sessions and group work.
• Well-developed communication skills, including written and verbal presentation skills.
• Demonstrated ability to work as part of a team as well as independently.
• Bilingual – Fluent in both Arabic and English.

QUALIFICATIONS

Tertiary qualification in marketing, communication or related field preferred.

OTHER

• Hold a current driver’s license
• Have own vehicle

EMPLOYMENT SAFETY SCREENING REQUIREMENTS

All competitive applicants will be required to undergo employment safety screening, including: Establishing identity, National Criminal History, Working with Children and Reference checks.

For further information about the role call us on 9380 9536.