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NDIS Support Worker - Mental Health


Who we are

HelpingMinds® is a highly-regarded carer support and mental health services organisation, established over 40 years ago. Our compassionate team of staff and dedicated volunteers throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults and families affected by mental illness every year.

The team and the role

This position forms part of our Individualised Services team that specialise in supporting people with psychosocial disability. The Support Worker position focuses on assisting participants to meet the goals within their individualised NDIS plan. The NDIS aims to provide people with choice and control over how, when and where those supports are provided.

Duties of the role will include:

  • Engage and develop rapport with participants who have a psychosocial disability;
  • Establish good working relationships with NDIS participants and work effectively with them to define and achieve the goals as identified in their NDIS Plan;
  • Enhancing the client’s capacity to manage their health, welfare and life needs;
  • Engage and support family and/or carers in the recovery process, providing an information and referral service where appropriate;
  • Establish, foster and maintain close working links with relevant mental health and NDIS service providers to support referral pathways and access to other services.

Who we are looking for

We are looking for people that have previous working experience and a sound understanding of mental health with a commitment to making a difference to both the lives of people living with mental health issues, their family and carers.

The successful candidate will also have

  • Minimum Cert IV in Mental Health or Community Services
  • Current Drivers License and reliable vehicle is needed as this position does include outreach work in the local community
  • You will have proven capacity to build rapport with clients from a diverse range of backgrounds with the ability to consult, engage and empower people to achieve their goals in a structured way.

The successful candidate will also have, or be willing to obtain as a condition of employment the below listed certificates

  • Current NDIS Worker Screening Check
  • NDIS Worker Orientation Module Certificate
  • First Aid Certificate
  • Working with Children Check

Why HelpingMinds?

We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion and your drive. Our people focused culture and flexible approach will help you to succeed both professionally and personally.

What you’ll receive in return:

In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs. We understand the importance of health and wellbeing and offer an employee wellness program.

Additional benefits include:

  • Salary packaging
  • ICT Equipment
  • Four weeks annual leave with 17.5% leave loading
  • Two additional wellness days per year to support your own mental health
  • Access to an Employee Assistance Program
  • Annual Flu vaccination

Please note: given the high volume of candidate applications received, only shortlisted candidates will be contacted.

Trading as HelpingMinds Limited.

HelpingMinds® Limited is an equal opportunity employer supporting diversity in the workplace. We welcome applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues.

For more information, please contact the HR Team on 08 9427 7100.

** Closing date not applicable, candidates are encouraged to apply without delay**

How to apply

This job ad has now expired, and applications are no longer being accepted.

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