• Permanent full-time position
• Flexible Working Arrangements - Work from home/Office
• Join a leading Disability Organisation - formerly House with no Steps
• Be part of a brand new multi-disciplinary team - training & mentoring provided

At Aruma, we support people with disabilities to live great lives. It's the reason we exist - after all, why should anyone have to settle for anything less? And to make this a reality, we rely on the skill and commitment of our Aruma team.

When you're part of the Aruma team, you're not just supporting people. You are pioneering new paths, challenging assumptions, daring to think differently, and telling society to raise its bar higher.

We have an exciting opportunity for a resilient, experienced and dedicated Operations Officer to join our team:

What success looks like

• You First. Person-centred approaches and customer focus being evident in all areas of daily interactions and practice including, customer goals and outcomes, as well as being considered in all decision-making processes ensuring customers receive quality supports.
• BRAVE. Evident in own behaviours, modelling Aruma values and Code of Conduct in your leadership role and having every employee's actions, intentions, conduct, and interactions supporting Aruma's vision and purpose
• Supporting the design and development of project planning, methodology and documentation
• Working collaboratively with other areas across the Shared Living and Shared Services personnel to produce timely and solution focused outcomes on designated areas of work that assist in achieving enhanced outcomes for customers, staff and for Aruma more broadly.
• Having an in-depth knowledge and understanding of the Bid and Deed arrangements, contractual obligations and compliance requirements that underpin the Victorian Transfer (ex DFFH) services.
• Successful project implementation that ensures consistency with contractual agreements and requirements, including monitoring and reporting requirements.
• Working together as a successful team and delivering and achieving key project milestones and outcomes.
• Successfully worked with Operations Unit Lead and other key stakeholders, to have developed and implemented project and associated business strategies and tools that monitor and evaluate projects, including risk and contingency management, benefits realisation project impact and quality measures, that ensures project effectiveness.
• To have supported the establishment of effective working relationships through effective communication, negotiation, and issues management to ensure stakeholders are engaged and project deliverables are met.

What you need to be successful in this role

• A commitment to the Values and Code of Conduct of Aruma
• Sound knowledge of the disability sector and NDIS framework
• 3 years experience in leading and executing project plans
• Strong project administrative skills, time management, coordination of tasks, efficient work practices
• Demonstrated experience in delivering effective change management strategies
• Demonstrated leadership and complex stakeholder and change management experience
• Excellent computer literacy and confidence and capability in using systems and technology
• High level interpersonal communication skills for presentation, negotiation and conflict resolution
• Ability to adapt communication style to specific needs of individuals or groups
• High attention to detail, numeracy and literacy
• Demonstrated ability to manage a high-volume workload through planning and prioritisation whilst maintaining high work standards and accuracy

Must Haves

• Demonstrated project management experience over a minimum of 3 years within a large organisation
• Demonstrated ability to work effectively with a range of stakeholders at all levels
• High level interpersonal communication skills for presentation, negotiation and conflict resolution
• The ability to govern, manage change and influence stakeholders is critical to the success of this role

Be part of this dedicated, collaborative organisation and make a difference! We offer the benefits of flexibility, professional development opportunities, a competitive salary and bonus and the option of salary packaging.

To be part of the Aruma journey, click "Apply Now" and send us a cover letter addressing the above criteria and your resume.

Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

Aruma is a Child Safe Organisation and an EEO Employer.