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Support Manager - Illawarra

  • Illawarra Region
  • Flexible Individual Supports and Hubs

The Opportunity

Aruma is experiencing growth in our services and we need you to help us achieve this… we are currently looking for an experienced leader of people for our Support Manager role.

We want the right people to join us to lead fantastic teams of support workers and staff for a rewarding and challenging career as a Support Manager in our Illawarra Flexible Individual Supports and Hubs.

What a successful Support Manager looks like….

Our Support Managers ensure that customer outcomes are achieved through empowering our customers to live their best life, they are supported by a professional team of Support Workers and Practice Advisors. Support Managers work with teams of Support Workers to identify opportunities for customers, solve problems and overcome obstacles. They encourage the growth and development of their Support Worker teams. They are skilled in understanding and managing budgets, identifying opportunities for customers under the NDIS to life their best lives. and are committed to excellent practice.

Who is Aruma?

We might have a new name, but we're not the new kids on the block. You once knew us as House with No Steps and The Tipping Foundation - two great organisations, with over 100 years of combined experience, who came together in 2018.

Yes, we're a disability service provider, but we're also so much more. We're the trusted partner of over 5000 people with a disability throughout the east coast of Australia. Aruma is leading the new age, the new world of disability support - the NDIS world.

Aruma puts our customers first. And to do this we need you - staff who are brave, bold, and who dare to think differently. So, if you want to stand out and have a fulfilling career, then join us today!

About You

We are looking for an energetic, dynamic people who are passionate about supporting our customers live a great life, to be active, inclusive participants in their communities. You will also have experience managing, coaching and leading teams. Your skills to motivate teams to embrace change, work through challenges, drive continuous improvement and support best practice would be an advantage.

Also, your strong knowledge of the NDIS environment and ability to communicate sensitively and professionally with a diverse range of stakeholders, including families, carers, allied health professionals and service providers would be highly regarded.

To be considered for this exciting position you are required to address the below selection criteria in your application letter.

  • A minimum five years working in disability services or a similar environment
  • A relevant tertiary qualification in Individual Support or related field and/or equivalent experience
  • Comprehensive knowledge of human rights based approaches and person-centred principles and approaches, including positive behaviour support and active support
  • Ability to coach, mentor and develop teams
  • Well-developed written, verbal and listening skills
  • Capacity to implement change and identify opportunities for innovation
  • Solid financial management capability (P&L's, rosters, budgets, multiple cost centres) and accountability for the financial performance of the portfolio
  • Confidence and capability in using systems and technology
  • Strong administrative skills: time management, coordination of tasks, efficient work practices
  • Ability to plan and schedule own work independently, monitor progress against work plans and outcomes
  • A commitment to contribute to continuous improvement, risk management and WHS requirements
  • Current Australian Drivers Licence
  • Willingness to travel
  • Current First Aid Certificate or willingness to obtain
  • A confirmation record of COVID-19 vaccination (dose 1 & 2)
  • Ability to bring fun to the workplace

We offer career development opportunities, motor vehicle with personal use, access to comprehensive competency based staff training and salary packaging options. Salary is paid in accordance with SCHADSI Award Level 6.

Still interested?? Click "Apply Now". We'd love to hear YOUR story, please provide the following:

  • Cover Letter: address the above selection criteria; and
  • Identify which position you are applying for in your cover letter.
  • Resume: should clearly outline any work experience and qualifications you have that would contribute to your success in this role.

Shortlisted candidates will be required to undergo pre-employment and criminal history probity checks.

How to apply

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