• Rewarding Reception / Admin role
• Ensure a warm welcome and efficient processes
• Multi-lingual skills highly desirable!

WHY ASC?

People seeking asylum are at the heart of our purpose. We work with people seeking asylum so they have the support they need to make their own life in Australia while waiting for their claim for protection to be recognised.

We rely on philanthropic donations and fundraising, some state government support, a dedicated team of professional staff and a network of hundreds of volunteers to undertake our work.

The successful candidate will join a supported, motivated, energetic and compassionate team of staff who work together to deliver vital services, engage our community and influence policy and legal change for people seeking asylum.

THE ROLE

Our Welcome and Registration team is the first point of contact for our organisation and provides a warm welcome to all at our Centre. This role supports the Centre's front-of-house operations through direct reception and administrative support. The role works closely with a fantastic team of dedicated volunteers and reports to the Team Leader.

We are looking for a highly organised people person to support the team operations and improve efficiencies in support services. This role is a 12-month contract, 3 days per week, and is based at our Centre in Newtown.

THE PERSON

This role needs someone with great communication and organisational skills. Your capabilities will include a strong customer service focus, able to work in a busy environment, and balancing competing priorities.

The ideal person will have experience in working with communities and will be able to communicate clearly with people to assess their needs and connect them to services and support. You will be tech-savvy to capture information accurately in our systems and CRM, adaptable to address changing priorities, and offer a warm, friendly approach to welcoming all people to our Centre.

APPLY NOW

Please download and read the attached position description, then select 'Apply Now' to submit your resume and cover letter including an overview of how you meet the selection criteria. Please direct all enquiries to [email protected]

OUR COMMITMENT TO DIVERSITY AND INCLUSION

ASC is an inclusive organisation. We embrace all that makes us different and recognise the benefits that these differences make. We are committed to supporting and ensuring a diverse workforce in which everyone is treated fairly and with respect.

We strongly encourage applications from people with lived experience of seeking asylum, Aboriginal or Torres Strait Islanders peoples, and people from culturally and linguistically diverse backgrounds.

OUR COMMITMENT TO OUR PEOPLE

ASC is committed to developing and supporting our employees through a range of opportunities and benefits, including:

• Flexible work and study arrangements
• Employee Assistance Program
• Leave Loading of 17.5%
• Paid Parental Leave program
• Bonus Paid Leave over the December-January Holiday Season
• Salary packaging option (up to $15,900/year tax-free)
• Meal and Entertainment packaging option (up to $2,650/year tax-free).

A position description is attached.