• Maximum term role until 30 June 2022
• Part time hours (24 hours per week)
• Mt Gambier, SA location

About us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

The opportunity

As the Administration Officer, you will ensure client service enquiries, bookings and associated fees are managed professionally and effectively as part of the Commonwealth Home Support Programs (CHSP) and State funded Disability services across South Australia.

This role will focus on client communication, customer service and effective client bookings while maintaining quality standards in federal, and state funded service areas.

A Working with Children Check and Driver Licence are mandatory requirements for this role.

What you will bring

• Excellent customer service skills and demonstrated experience in a similar position including cash handling and complex client enquiries
• Well-developed analytical, problem solving and decision making abilities
• Experience in effective communication with a diverse range of people, including clients, volunteers, external stakeholders, service providers and individuals from varying cultural and linguistically diverse backgrounds
• Ability to exercise initiative, discretion and judgment in working both independently and as part of a team
• Ability to be self-directed with high organisational skills and a demonstrated ability to prioritise a demanding workload
• Demonstrated knowledge and understanding of the aged care and disability services

We follow Covid-19 safe practices

We encourage all of our employees to be vaccinated against Covid-19 and a number of states have mandated that Australian Red Cross employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements or have the appropriate medical exemption information available.

Why work with us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.

Further information

To find out more about this opportunity, please review the position description below or contact David Walshaw on 0447 804 745 for a confidential conversation.

PD - Administration Officer - Mt Gambier.pdf