• Maximum term until 30 June 2023
• Full time hours
• Wollongong, NSW location
• Fluency in Burmese required for this role

About us

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The Humanitarian Settlement Program (HSP) aims to build the skills and knowledge for social and economic well-being of refugees and humanitarian entrants. The HSP delivers Settlement Services to Clients through a tailored, needs-based case management approach.

The Bilingual Support Worker is responsible for the provision of information, education, and practical support services to HSP clients referred by The Department of Home Affairs through a client services environment. This role is also responsible and accountable for maintaining client data and various administrative tasks arising from the HSP operations.

What you will bring

• Highly developed communication and interpersonal skills
• Fluency in Burmese is essential for this role
• Excellent records management and general office administration
• Understanding of the refugee and asylum seeker sector and service needs of relevant clients
• Experience in community services and working with clients from cultural and linguistically diverse backgrounds
• Experience dealing with private rental sector and community housing sector is desirable

A current Australian driver’s licence and Working with Children Check are mandatory requirements for this role.

Our Covid-19 safe practices

It’s vital you review our Red Cross COVID-19 and pre-employment requirements here prior to applying.

Why work with us

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further information about this role, please refer to the position description attached below or contact Emily Clark on 0424 752 139.

Position description: Bilingual Support Worker - Wollongong.pdf

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

We are committed to protecting the rights of all people, particularly those who may be experiencing vulnerability. We want the people we work with to feel safe, be safe, and free from abuse of any kind. We are a child safe organisation. We have zero tolerance for child abuse. We value, respect and listen to children and are committed to supporting child safety and wellbeing in our work.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. Job Ref #: 520803.