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Client Services Officer

Australian Red Cross
  • Full time position – 38 hours per week
  • Maximum term until 30 June 2023
  • Location: East Perth, WA

About Red Cross / About Us 

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. 

The opportunity / About the role 

The Client Services Officer is responsible for working with individuals and communities to provide practical support and education so that refugees can develop effective networks and linkages to access information and assistance about the community in which they live, so that they can establish meaningful livelihoods. This role is also accountable for maintaining timely and accurate data as well as assisting with administrative tasks that arise in day-to-day operations.

What you will bring 

  • Highly developed communication and interpersonal skills.
  • Excellent records management and general office administration.
  • Fluency in languages of contemporary humanitarian entrants is highly desirable for this role.
  • Understanding of the refugee and asylum seeker sector and service needs of relevant clients.
  • Experience in community services and clients from cultural and linguistically diverse backgrounds.
  • Experience dealing with private rental sector and community housing sector.
  • A Working with Children Check and a valid Driver’s License are mandatory requirements for this role.

Our Covid-19 safe practices 

It’s vital you review our Red Cross COVID-19 and pre-employment requirements here prior to applying. 

Why work with us? 

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. 

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. 

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have. 

Further information 

To find out more about this opportunity please refer to the position description below. 

For additional enquiries, please contact Assadullah Khurrami on 0410 759 867 for a confidential discussion. 

Position description: PD - Client Services Officer (002) (1).pdf

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

How to apply

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