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Out of Hours Support Officer - Rockhampton

Australian Red Cross
  • Casual
  • Rockhampton location

About us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. 

About the role

Rockhampton Accommodation Centre is a distinctive accommodation Centre providing a welcome home away from home for patients and their carers, who travel from some of the most remote parts of Queensland to receive medical treatment in Rockhampton. You will provide reception and out of hours support to guests as well as on call assistance during the hours that the Centre reception is closed. The main responsibilities include customer service, coordination of reservations, monitoring building services, supporting the health and safety of guests and security of the Centre. The support you provide will assist guests meet their health and wellbeing needs and medical requirements whilst staying at the Centre. 

What you will bring

  • Ability to communicate with sensitivity with a cross section of the community, including Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds 
  • Demonstrated time management and organisational skills 
  • Sound knowledge in MS Office or similar, and experience using databases 
  • Ability to use initiative, take direction, work with minimum supervision and contribute as part of a team
  • Sound attention to detail 
  • Ability to understand and respect confidentiality 
  • Experience in handling financial transactions 
  • Experience working in an office/hotel/health environment providing administrative support and reception services an advantage

Our Covid-19 safe practices

It’s vital you review our Red Cross COVID-19 and pre-employment requirements here prior to applying.

Why work with us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.

Further information

To find out more about this opportunity please refer to the position description below. For additional enquiries, please contact Sarah Kelly on 0415 813 788 for a confidential discussion.

Position descriptionDownload File Out of Hours Support Officer Rockhampton.pdf

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

We are committed to protecting the rights of all people, particularly those who may be experiencing vulnerability. We want the people we work with to feel safe, be safe, and free from abuse of any kind. We are a child safe organisation. We have zero tolerance for child abuse. We value, respect and listen to children and are committed to supporting child safety and wellbeing in our work. 

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Job Ref #521087

How to apply

This job ad has now expired, and applications are no longer being accepted.
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