Australian Red Cross's logo

Digital Product Owner First Aid & Mental Health

Australian Red Cross
  • Full time permanent position focussing on First Aid & Mental Health and Emergency Preparedness
  • Flexible location and work arrangements
  • Work for the world's largest humanitarian movement

About us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

The organisation is going through a significant digital transformation and growth and the Digital Product team are accountable for defining the product roadmap for our most strategic digital products.

They collaborate with IT and especially the Platform Owners, content and user experience specialists, agency partners, marketing and digital marketing specialists to deliver engaging and meaningful customer experiences that helps Red Cross achieve their digital growth ambition.

The opportunity

The Product Owner drives the Product Vision for digital products within our Product Portfolio and Digital Experience Platform (DXP), the flagship product of our Digital Transformation.

You will define and deliver a market leading experience for our customers (Financial Donors, Volunteers and Members, Shoppers, Students, Clients). This role will primarily focus on First Aid & Mental Health and Emergency Preparedness, and how we engage these users digitally through our website, mobile apps and eLearning platform.

You will be the ‘glue’ between customers and their needs, business stakeholders and their organisation drivers and the IT delivery team to make sure our customers have an engaging online experience and our digital KPIs are met.

What you will bring

  • Strong product and project management skills and organisational abilities
  • Knowledge of procedures used to demonstrate Value Proposition and ROI of the solution
  • Experience in applying lean principles to product development and delivery
  • Solid wireframing skills using collaborative tools (Figma, InVision, Sketch, Miro)
  • Analytical and data-driven, with a working knowledge of HTML, CSS, Javascript
  • Well-rounded team player, exceptional at working in cross-functional teams
  • Effective communicator, adept at relationship building with internal stakeholders and external providers, agencies, publishers and media
  • Advanced communication skills, with experience delivering presentations, documenting requirements and defining solutions
  • Working knowledge of web principles of UX, accessibility, and usability, user-centred design approach to building digital / mobile product
  • Solid experience in UX and the upkeep and use of website content management systems (CMS)
  • Experience using tracking and tagging software, reporting and analytics packages

We utilise Covid-19 safe practices

We encourage all of our employees to be vaccinated against Covid-19 and a number of states have mandated that Australian Red Cross employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements or have the appropriate medical exemption information available.

Why work with us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.

Further information

To find out more about this opportunity please refer to the position description below.

For additional enquiries, please contact Dan Avis on 0413 775 653 for a confidential discussion.

Position description: Download File Product Owner.pdf

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me more jobs like this.

Daily