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Team Leader - Homelessness Hub - Townsville

Australian Red Cross
  • Townsville location
  • Full time hours
  • Maximum term position until 30 June 2023

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. 

About the role 

This position will be responsible for supervising, developing, and leading the performance of service teams across a broad service portfolio and enable a highly focused, client service oriented workforce to effectively implement strategies that support positive change and improve outcomes for clients and communities in times of vulnerability.

What you will bring 

  • Ability to lead, coach and mentor teams to ensure compliance and continuous improvement of relevant legislation, industry standards and best practice
  • Comprehensive understanding of current trends and issues in the service delivery sector including knowledge of human services legislative and policy environment and policy and practice standards
  • Proven leadership experience in a human services context and skills in forging a team-based approach and providing direction, supervision and support to staff 
  • Ability to maintain accountability for funding and service agreements 
  • Demonstrated skills in stakeholder engagement and fostering sustainable partnerships with communities, not-for-profit organisations, government and the private sector
  • Well developed analytical, problem solving and decision making abilities 
  • Degree or associate diploma qualifications in human services field with/or substantial skills, expertise and experience attained through appointments, service and study
  • An employee Blue Card is a mandatory requirement for this role
  • Current and Valid Australian Driver's Licence

Our Covid-19 safe practices 

It’s vital you review our Red Cross COVID-19 and pre-employment requirements here prior to applying. 

Why work with us? 

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. 

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. 

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have. 

Further information 

To find out more about this opportunity please refer to the position description below. 

For additional enquiries, please contact Gabrielle McCosker on 0409 702 085 for a confidential discussion. 

Position description: Position Description - Team Leader - Homelessness.pdf

Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier  

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. 

We are committed to protecting the rights of all people, particularly those who may be experiencing vulnerability. We want the people we work with to feel safe, be safe, and free from abuse of any kind. We are a child safe organisation. We have zero tolerance for child abuse. We value, respect and listen to children and are committed to supporting child safety and wellbeing in our work.   

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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