Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 170,000+ customers to be part of the clean money movement.

The Website Lead will support the successful delivery of Bank Australia’s new website, taking ownership and control over the creation of the website roadmap, articulating what the future of our website experience looks like and how it can best support our customers.

Why join us

• We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.
• As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options and competitive salary and benefits, including 11% super and paid parental, volunteer and family violence leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
• We are the first bank in the world to own its own Conservation Reserve – which we use to protect threatened species and involve staff in conservation.

What you will be doing

• Support with the development and implementation of Bank Australia’s digital strategy as it relates to our website
• Administer the bank’s content management system (CMS)
• Work closely with our design and development agencies to prioritise, plan, test and implement the quarterly optimisation sprints
• Develop a succinct approach to testing on web across both BAU and campaign activities
• Maintain accuracy and currency of product information across the website and partner websites
• Manage and coordinate the quarterly content-audit ensuring compliance
• Work closely with a wide range of key stakeholders to ensure that our website content is accurate, relevant, compliant and up-to-date
• Support with the development and implementation of our new Digital Asset Management Platform
• Monitor website analytics and provide strategic insight to the wider marketing team and external agencies to optimise conversion and customer experience
• Using knowledge of content and technical SEO practices to lead SEO optimisation activities
• Experience in producing the IA, wireframes, and workflow diagrams for projects beneficial
• Creation, ownership and maintenance of relevant documentation as needed
• Analyse website data, implement tracking and report on digital campaign activity
• Assist the Digital & Campaign Manager in collating the monthly Board Report and annual Corporate Report
• Conduct detailed analysis and reporting on campaign performance using available data sources and analytical tools
• Support with the reporting commitments for accreditations i.e. B Corp certification and regulatory obligations Manage and control the ongoing website budget, including support during the annual budgeting process.

What you will bring

• Excellent project management skills and ability to manage multiple projects and stakeholders at once
• Experience across both enterprise and headless content management systems
• Experience with audience segmentation and delivery of personalisation experiences
• Experience with customer journey mapping, analysis and optimisation
• Understanding and experience with User Experience, Information Architecture and Accessibility principles and best-practice
• Strong SEO knowledge
• Solid working knowledge of the digital marketing space and the vital role that website plays
• Experience with Google Suite programs
• Effective time management and organisational skills
• Strong analytical and reporting skills
• Exceptional attention to detail
• Well-developed PC skills including Word, Power Point, and Outlook
• Experience in HTML5, CSS, PHP, JavaScript preferred but not essential
• Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.