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Wait Staff - Margaret River

Baptistcare
  • Located in Margaret River
  • Flexible and Sociable working hours - generally between 6am and 7pm with rotational weekends off
  • First class training and development opportunities

Why join us?

  • Discounts on health insurance through HBF or Medibank
  • Discounts on banking products through Bankwest
  • Access to an Employee Assistance Program (EAP)
  • Discounts at JB HI-FI & The Good Guys
  • Accommodation discounts at Seashells Hospitality Group
  • Access to our Wellness Program
  • Training and Development throughout your career
  • Values based organisation
  • Chance to give back! Provide care to older western Australians?
  • Salary Packaging (up to $18,550 tax free) to all eligible employees

About your new role:

The Service Partner is the first point of contact for our customers, and key to ensuring that each dining experience is as special as possible for each of our customers. The primary role of the Service Partner is to provide excellent customer service for our customers by having sound food knowledge and a good understanding of the available menu options. The Service partner is there to listen and attend to the customer’s needs by working with the catering team to create and deliver an environment for the customer that is designed to stimulate all senses through personal services, amenities and experiences.

Roster (Please note that this roster is not negotiable):

The successful applicant for this position will cover a mix of morning and afternoon shifts between 6am and 7pm.

Duties:

  • Inspect food items and equipment on a constant basis to ensure high quality and food safety procedures are always meet.
  • Follow up with customers about additional services that may enhance their experience.
  • Handle any customers requests personally and/or refer requests to the appropriate person.
  • Provide quality service to customers during and around mealtimes.
  • Follow up with customers throughout their meal to ensure that they are receiving the experience they requested.
  • Advise chef on duty of any catering issues or needs when they arise.
  • Complete all operational cleaning duties and food safety documentation as required.
  • Ensure safe and sound work practices that comply with Work, Health and Safety policies and procedures and relevant legislation.

Skills and Experience:

  • The ability to work in alignment to our Values of Togetherness, Respect, Accountability, Caring and Respect.
  • Commitment to providing a customer centric approach.
  • The ability to adapt and respond to an ever-changing environment
  • The ability to work autonomously or as part of a high performing team.
  • A passion for delivering great service and a fantastic eye for detail
  • Excellent communication and interpersonal skills
  • Be available to work on a rotating roster
  • Ability to pass a National Police Check
  • Willingness to obtain or provide proof of Influenza & Covid-19 Vaccination
  • Willingness to undergo a pre-employment medial

Previous customer service experience in a high-quality Luxury Hotel or High End Restaurant environment will be highly regarded.

About us

Aurum Catering provides quality services to residential care facilities throughout Western Australia. We pride ourselves on exceeding customer expectations by consistently improving the standard of food and beverages that we offer.

Our focus is not limited to our customers, but also your wellbeing and career growth. We aim to support you to achieve a fulfilling career with first class training and development opportunities.

We are passionate about creating an inclusive workplace where everyone is valued. The more diversity we have, the more unique perspectives and creative ideas we share. Therefore, we embrace people of different age, religion, sexual orientation or identity, physical or mental ability and ethnicity.

How to Apply

If this sounds like you, we would love to hear from you. Click ‘Apply’ and follow the prompts.

For any enquiries including persons with disability that require adjustments, contact Todd Cheavins at 0466 793 392 at people@baptistcare.com.au, using the subject line: Wait Staff - Margaret River enquiry via EthicalJobs. Please note that we do not accept applications to this email address, they must be submitted online.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

Apply Now

Applications for this role will take you to the employer's site.

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