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Business Improvement Coordinator - Quality & Risk

Barkuma Incorporated
  • Work for a values-based organisation within the growing disability sector
  • Salary packaging up to $18,500 per year tax-free plus other great benefits
  • Flexible working conditions including five weeks annual leave

About Barkuma

Barkuma is a not-for profit organisation that provides a range of services to assist people with disability. For over 50 years, Barkuma has provided an environment of self-determination that opens up a lifetime of limitless learning and opportunity. Together, we establish the capacity and confidence to transition out of high school and continue to build a lifetime of independence that makes quality employment and accommodation outcomes possible.

Our Aspirational Goal is to be a leading provider of high-quality employment, transition, and in-home supports for current and future Barkuma customers.

Our Purpose is to partner with people on the journey to their best life.

About the Role

An exciting opportunity has arisen for a permanent full-time Business Improvement Coordinator, which forms part of the Policy, Practice & Client Outcome department. This role facilitates the execution of the quality assurance and risk systems to record business processes, drive system improvement, reporting and support to department leaders to meet their objectives. A focus on change projects is part of the role.

Although this position is not an information Technology role, systems thinking and an affinity with electronic information capture are key components for success. The ideal applicant has an interest in improving approaches and is a natural collaborator with others and integrator of information.

Key responsibilities

  • Support the capture & documentation of business processes.
  • Support the identification and mitigation of organisational risk.
  • Clarify responsibilities & systems access/usage.
  • Facilitate distribution and quality of information.
  • Identify non-conformances and corrective actions.
  • Provide Incident system reporting, including reporting on corrective actions & closeouts.
  • Maintain clear system architecture diagrams.
  • Implement change and improve practices.

About you

Successful candidates must bring with them:

  • Strong background in working with IT systems.
  • Focus on continuous improvement.
  • Collaborator with line management.
  • Systems Thinker.
  • Current South Australian Driver’s Licence (restricted provisional licence and above).
  • Certificate Level Business Qualifications or equivalent.

DHS Disability Services clearance will be required as part of ongoing employment.

The successful candidate will be required to commence work at Barkuma’s City, Elizabeth and Holden Hill Sites regularly.

To find out more about Barkuma visit us at:

How to apply

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