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Relationship and Booking Lead

batyr

ABOUT BATYR

batyr is a ‘for purpose’ preventative mental health organisation, created and driven by young people, for young people. We run programs that help smash the stigma surrounding mental health and empower young people to reach out for support. We help create supportive communities.

We are an energetic, fun and dynamic team who are passionate about changing the way we speak about mental health. Excitingly, we are on the hunt to build our team with even more passionate, skilled and driven people to continue to develop our high-performance culture and expand the reach and impact of batyr. If you want a workplace where you can bring all of your full, weird and wonderful self to the office each day, this is the place.

working with us

At batyr, we care deeply about those we welcome into our work-family and do our best to support our team. We do this by:

  • providing all permanent staff with a wellbeing budget that you can use on a gym membership, a new surfboard, pottery classes, music lessons, a spa treatment, a new book… almost whatever you need to help keep you feeling good
  • providing wellbeing sessions and ongoing professional development, including Mental Health First Aid accreditation
  • wellbeing leave - your personal leave doesn’t just have to be for sick days, at batyr you can also use this leave to support your mental health and wellbeing
  • mid-year and start-of-year retreats
  • flexible working arrangements
  • 3 weeks paid parental leave + other entitlements
  • salary packaging up to $15,900 pa - because we’re a not for profit, you can choose to receive a proportion of your wage as a reimbursement of personal expenses, with no income tax payable on this money
  • a bring your own device policy, with reimbursements for using your own phone and computer

batyr is committed to providing a safe, culturally appropriate, inclusive environment for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity. We believe that everyone’s voice is valid and worthy of being heard and because of this we strongly encourage people from all backgrounds to apply, especially those from minority or marginalised communities.

about you

You’re driven by your passion to make a positive difference in peoples’ lives. You get satisfaction from strategic thinking and planning, and achieving the goals you set for yourself. You are ambitious with setting yourself challenges to meet targets and achieve meaningful growth, and are not afraid to be creative to get there. You seek out new opportunities and enjoy bringing the team along with you to succeed. Meeting new people, networking and collaborating is where you thrive. You achieve this whilst having fun doing important work with the people around you. Together, your people-skills, creativity, drive and organisational skills combine in an Avengers-style team up to deliver amazing results (including taking down Thanos).

As with all of our employees, you will have an active interest in tackling the stigma in young people around mental health, and are aligned to batyr’s five values; empathy, inclusivity, balance, positivity and boldness.

position summary

The Relationship and Booking Lead VIC is critical to supporting the growth and expansion of batyr across Victoria. This role will work closely with the State Manager Vic/SA to develop and deliver on a community engagement strategy, to build batyr’s presence within the region, generating and converting new leads which result in new partnerships, program bookings, and increase our ability to reach as many young people as possible with our positive message.

A key objective of this role will be to ensure that long term mutually beneficial relationships are created and maintained across the region with community partners, schools, local government agencies, and universities. These relationships will align with batyr’s strategic objectives in the region and will provide more opportunities for batyr to reach and support young people across Victoria. The role will be responsible for managing all ongoing school partnerships, booking batyr@school programs and working with schools to deepen our impact. This will all include accurate and timely tracking of relationship progress as well as consistent internal and external high quality communications.

The Relationship and Booking Lead VIC will be responsible for supporting the school and university partnership coordinators in Victoria, to ensure batyr’s programs continue to meet the needs of the communities we work with. This role will be responsible in ensuring the team meet program booking targets primarily across batyr@school and batyr@uni programs, but also with community events.

The Relationship and Booking Lead VIC will report directly to the State Manager Vic/SA based in Melbourne.

All candidates will need to hold a current Working with Children Check and Police Check, or be willing to obtain these within one (1) month of starting the role.

key responsibilities

  • Together with the State Manager Vic/SA, and within the objectives of the organisation, develop a clear strategy and approach to generate new leads and opportunities for revenue growth within Victoria
  • Develop a clear approach for engaging with school partners, deepening relationships to increase program booking numbers per contact and broaden batyr’s impact within a specific school community.
  • Create and maintain strong, strategic and mutually beneficial relationships with a diverse range of stakeholders to collaborate with and enhance opportunities for batyr to deliver batyr@school and batyr@uni programs
  • Generate program bookings from warm or cold leads, utilising methods such as on the ground community engagement, sales processes, meetings, and networking, as well as new and creative methods
  • Ensure that all VIC program booking and delivery targets are met, developing processes and supporting the team to reach their key deliverables
  • Develop and maintain a strong knowledge of the education sector, the needs of schools and tertiary providers around mental health and wellbeing, and the barriers to booking batyr programs
  • Develop and maintain an in-depth knowledge of batyr’s program offerings and their impact
  • Pursue and secure opportunities for batyr to grow its programs, events, workshops, presence, and ability to reach more young people
  • Supervise the University Partnerships Coordinator in VIC to maintain existing school and tertiary relationships, including successful retention of partners and program bookings.
  • Ensure the State Manager Vic/SA is informed of the quality of batyr’s programs, the successes/challenges within the region and the important factors influencing it
  • Effectively use CRM system in order to optimise relationships and increase outputs and smooth handover of program bookings to delivery staff in an accurate and timely manner
  • Where required, ensure that tied funding for batyr@school program delivery in Victoria is tracked against programs delivered
  • Coordinate on the day delivery batyr@school programs as required, using this as an opportunity to foster relationships and stay connected to batyr’s direct impact in schools
  • Support the State Manager (Vic/SA) in ad hoc tasks as required

essential selection criteria

  • Active interest in tackling the stigma around mental health
  • Experience in community engagement, stakeholder management and partnership development
  • Experience in strategic planning and ability to work with a flexible and adaptive approach
  • High level of analytical skill and ability to problem solve effectively
  • Proven ability to achieve set targets
  • Experience in supporting or mentoring colleagues/teams to achieve set goals
  • Exceptional organisational skills including time management and ability to manage competing priorities
  • Outstanding oral and written communicator

desirable selection criteria

  • Relevant tertiary qualifications
  • Full driver’s licence

to apply

Please click "Apply Now" and follow the instructions.

A full position description is attached.

batyr is a safe and inclusive workplace. Those from minority or marginalised communities are particularly encouraged to apply. This includes, but is definitely not limited to, people with a lived-experience of mental ill health, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, LGBTQIA+ people, and people with disabilities.

How to apply

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