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Customer Engagement Officer - Transport

Capital Region Community Services
  • Flexible Working Arrangement
  • 17.5% Annual leave loading
  • Permanent, Full time
  • Generous salary packaging benefits (Up to $15,900 plus other benefits - increasing your take home pay
  • A fun, supportive, and hardworking environment where we really do value our people
  • Discount rate on CRCS Early Education & Care Service

About the role

Looking for a new challenge? We are looking for your expertise in transport booking and scheduling Community Transport drivers. Other than operational management of the role, you will also be responsible for registering new participants with CRCS Transport in line with the eligibility criteria of our funding bodies which include the Commonwealth Home Support (CHSP) and Community Assistance and Support (CASP) Programs.

Your excellent phone manner, high quality computing skills, adaptability, a flexible approach and the ability to think on your feet are key attributes to becoming a successful Customer Engagement Officer with CRCS Transport.

Ideally you will have:

  • Knowledge of and experience in a Community Transport environment.
  • Knowledge and understanding of the needs of people who have a physical disability and of the ageing process.
  • Highly developed inter-personal, communication and organisational skills and the ability to liaise and work collaboratively with individuals at all levels, including program participants and other service providers.
  • Excellent computing skills and the ability to learn the Community Transport program software package.

About the Company

Capital Region Community Services (CRCS) provides a wide range of high quality, integrated and inclusive programs and services to individuals, families, children and young people in the Belconnen and wider Capital Region.

CRCS works with community members, local organisations and businesses to develop responsive programs, services and activities that support self determination and reduce social isolation. Strong relationships with government and other community services enhance CRCS’s capacity to achieve our vision of an inclusive, connected community.

Special Position Requirement

  • CRCS requires all workers to maintain full COVID-19 vaccination currency and provide evidence of their vaccinations to CRCS (sensitive information is kept private and in accordance with the Australian Privacy Principles) unless they are able to provide suitable evidence of a medical contraindication that prevents them from receiving this vaccine.
  • Demonstrated commitment to continual learning and professional development.

Do you have questions about this role?

For more information on this exciting position, or to request a position description, please contact: Graham McKerchar via email: [email protected] using the subject line: Customer Engagement Officer - Transport enquiry via EthicalJobs or on 0400 704 548 or 02 62788126.

How to apply ?

Applications that are not submitted through CRCS website will not be accepted.

Please click Apply Now to visit the career page on our website where you can submit your application.

How to apply

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