• Become a part of a team that is devoted to making the world a healthier place.
• Full Time Permanent Position
• Randwick Location; Hybrid Work
• Drive engagement and support communications for Black Dog Institute

EEO Statement:

Black Dog Institute is steadfastly committed to achieving a progressive and diverse workforce that is reflective of our wider community. We celebrate the qualities, beliefs, and practices that make us unique, and are dedicated to the development and progression of our people. We ensure equality of opportunity for all, regardless of age, characteristics, cultural background, sexual orientation, lived experience, gender identity, disability and/or family status. We look forward to having you join our team at Black Dog Institute.

About Us:

As the only Medical Research Institute in Australia to investigate mental health across the lifespan, our aim is to create a mentally healthier world for everyone. For the past 20 years, we have been at the forefront of mental health research and have maintained a reputation as one of the nation’s leading institutes investigating mental health.

We undertake a unique ‘translational’ research approach that allows us to turn our world-class findings into new treatments, prevention strategies, clinical services, educational programs, and e-health products.

Leveraging our relationships with stakeholders and donors, we join the dots by connecting research answers, expert knowledge, and the voices of lived experience to deliver solutions that impact and boost the health care system for patients and practitioners alike.

Our work is used to drive evidence informed change across the rapidly expanding mental health sector and sets the foundations for a brighter and healthier future for all.

The Role:

A valued and important member of the Funding and Partnerships team, the Digital Engagement Officer’s primary role is to facilitate and oversee the support function for our fundraising appeals, campaigns, virtual events, and other digital initiatives within the institute. These initiatives play a vital role in ensuring we achieve our revenue targets. The role involves curation and scheduling of fundraising campaigns, as well as the creation of content for donor emails, webpages, social media posts, SMS communications, and other communications. The role also supports the development and implementation of strategic supporter journeys, via email, website, and social media.

About You:

• Tertiary qualification in digital marketing/communications or digital content development.
• 2+ years’ hands-on experience in a digital focused role, with a strong creative eye for detail.
• Demonstrated experience in generating revenue, preferably in a fundraising context.
• Demonstrated experience in digital disciplines such as social media, email marketing, and SMS marketing.
• Experience using web analytics to drive and report on campaigns through Google Analytics.
• Experience with CRMs (preferably Raisers Edge/NXT), databases, and peer-topper third party fundraising platforms
• Experience building and testing email content in a marketing system
• Proven team player who takes own initiative in supporting and achieving team goals.
• Highly organised and able to juggle and prioritise several projects at once.

Desired Criteria:

• Project management training or practical experience with managing projects.
• Demonstrated understanding of UX principles and application.
• Understanding of marketing automation principles.
• Experience in graphic design, including Adobe Photoshop, InDesign or other graphics creation programs.

Please apply via the Apply Now button below with your resume and cover letter addressing the selection criteria and your interest in Black Dog Institute.

Due to the volume of applications we receive, only candidates who meet the selection criteria will be contacted. Candidates who apply via email will not be considered.

Advertisements are subject to closing earlier than specified if a suitable candidate is appointed.