• Become a part of a team that is devoted to making the world a healthier place
• 3x permanent full time positions (1x Health/Community, 2x Workplace)
• Increase engagement with BDI's mental health and wellbeing training, products, and services

About the Institute:

As a global leader in mental health research and the only Medical Research Institute (MRI) In Australia to Investigate mental health across the lifespan, our aim is to create a mentally healthier world for everyone. Areas of strength include suicide prevention, digital mental health, workplace mental health, new treatments, and prevention in young people. Our unique translational approach allows us to quickly turn our world-class scientific findings into clinical services, educational programs and e-health products that improve the lives of people with mental illness. We join the dots, connecting research answers, expert knowledge and the voices of lived experience to deliver solutions that work across the health care system for patients and practitioners alike. Our partnerships with people with lived experience, federal, state and local governments, communities, schools, corporate Australia and others in the mental health sector enables us to drive evidence-informed change where it’s needed most.

What we offer:

• Competitive salaries
• Salary packaging
• Commitment to Learning and Development
• Flexible working hours and work-life balance
• Generous parental leave policy
• Pet friendly office
• Social and team events

About the Role:

The purpose of the Service Engagement and Operations department is to deliver evidenced-based services at scale to manage and prevent common mental health conditions and suicide in workplaces, schools, health settings and the wider community. Services include digital products and platforms, training, resources, and consultancy. To ensure sustainable growth, the Service Engagement and Operations Department leads the development and continuous improvement of resourcing, systems and processes to manage delivery of services at scale. The purpose of this position is to increase engagement with Black Dog Institute’s mental health and wellbeing training, products and services primarily across healthcare, schools, workplace, and community settings.

Key Duties:

Promotion & Relationship Management

• Proactively identify and approach potential clients, qualify leads, close sales.
• Promote BDI services via client meetings, attendance at relevant conferences and networking events, EDMs, flyers, website updates, and external advertisements.
• Identify, establish and maintain relationships with relevant internal stakeholders (research, clinic, corporate functions).
• Create and maintain strategic business relationships with external stakeholders, professional partners, client organisations and accrediting bodies.

Program Delivery

• Respond to training enquiries from clients, establishing scope of work and objectives, generating training proposals and quotations in accordance with established templates and pricing structures.
• Working closely with the Operations and Marcomms teams, manage program promotion, event delivery and invoicing.
• Work closely with the Research and Development team to customise and contextualise program content as appropriate for clients
• Project manage key grants, contracts and programs to ensure deliverables and reporting requirements are met – engaging with internal stakeholders.

Planning & Reporting

• Contribute to formulation and implementation of Education Team strategic, operational and business plans, budgets and unit procedures.
• Contribute to reports on education programs and activity for the Board and Annual Report; fulfil reporting requirements to external funding bodies.
• Assist in Identifying funding opportunities and contribute to grant and funding applications; manage funded projects and partner agreements as required.

About You:

The successful candidate will have the following:

Essential Criteria

• Degree in Business, Psychology, Management, Marketing or related discipline
• Minimum 3 years’ experience in a similar role
• Excellent networking, consultation, liaison and negotiation skills, with proven ability to identify and establish new business.
• Demonstrated ability to manage projects and all aspects of program delivery to deadline and budget/targets.
• Experience in operating within a high-volume sales environment that focus on Consultative Sales Approach.

Desirable Criteria

• Relevant experience in mental health and/or the primary health sector

Please apply via the link below with your resume and cover letter addressing the selection criteria and your interest in Black Dog Institute.

Due to to volume of applications we receive, only candidates who meet the selection criteria will be contacted. Candidates who apply via email will not be considered.

Advertisements are subject to closing earlier than specified if a suitable candidate is appointed.

Black Dog Institute is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.