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Regular Giving Coordinator

Beaumont People
  • Work on a large regular giving program, delivering on acquisition and retention strategies to grow long-term donors
  • Build a career in fundraising within a leading charity
  • CBD location with flexibility to work from home

About the Organisation:

This leading health charity raises money for research into the prevention and cure of cancer.

Role Summary

The Regular Giving Coordinator will play a key role in supporting the delivery of the regular giving program which is responsible for the acquisition and retention of long term donors.

You will be the first point of contact and act as a liaison between stakeholders to ensure the smooth delivery of the program. You will also provide operational support in data, reporting, quality assurance and process improvement.

Key Responsibilities

  • Be the first point of contact with fundraising agencies and stakeholders for regular giving related tasks and enquiries
  • Manage enquiries and complaints and escalate if necessary
  • Support the implementation of acquisition, upgrade, conversion and reactivations programs
  • Complete a variety of weekly operational reports to assess program performance
  • Assist with plans for new projects and campaigns
  • Coordinate the ordering, storage and distribution of collateral and apparel with suppliers
  • Manage the refund process with internal stakeholders
  • Work with Supporter Services, Data and Finance team to resolve any queries
  • Identify opportunities to make improvements to improve retention of donors

Skills & Attributes

  • Some understanding of a non-profit fundraising environment is preferred
  • Exceptional customer service and relationship management experience
  • Good communication skills – written, verbal, and telephone manner
  • Ability to multitask and prioritise workloads with multiple stakeholders
  • High levels of interpersonal skills
  • Strong attention to detail and drive for excellence
  • Team player

Application Process

Please apply as soon as possible as applications will be reviewed on an immediate basis.

If you have any questions do not hesitate to contact Kristina on 02 9093 4911 or email kristina@beaumontpeople.com.au, using the subject line: Regular Giving Coordinator enquiry via EthicalJobs.

Beaumont Not for Profit has been contracted to recruit this role. Beaumont NFP is a non-profit service specialising in delivering unparalleled permanent and temporary recruitment solutions to the Not for profit sector on a Not for Profit basis

How to apply

This job ad has now expired, and applications are no longer being accepted.

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