• Job no: FYFT6
• Category: Central Office and Administration, Strategic Engagement
• Richmond location, Wurundjeri Country
• Full time, permanent position with not for profit salary packaging benefits
• Kick start your career in data!

For over 140 years, Berry Street has adapted to a changing world, and we will continue to adapt to achieve our purpose. We believe children, young people and families should be safe, thriving and hopeful. Our Vision for 2022: Together we will courageously change lives and reimagine service systems. We look forward to working with children, young people, families, carers, staff and partners to achieve this vision. Together.

The Opportunity

Are you a looking to take your data career to the next level? We’re looking for an enthusiastic data administrator early in their career to join our team and help develop and support the use of our Customer Relationship Platform (CRM) to help drive further growth in our successful fundraising program.

As part of a team, you’ll focus on donor relations and database initiatives including daily data management, data hygiene, donor and donation reporting, donation processing, bank reconciliation, documenting processes, continual improvement and streamlining processes. This role also supports key data projects (like marketing automation implementation and CRM upgrades) as well as assisting with the manual processing of gifts and other supporter care activities during peak campaign times.

This role will provide exciting opportunities to grow and develop as a junior data analyst within a data-driven team that is embracing new technology.

About You

• A keen drive for a career in data management and/or analytics.
• A passion to creatively think, innovate and proactively tackle data issues.
• Excellent stakeholder management and/or customer service skills.
• Ability to manage data from multiple sources and competency using IT Systems.
• Demonstrated skills in database and platform management.
• Highly developed administration and organisational skills.
• Exceptional attention to detail.
• Experience with data processing including donation processing, bank reconciliation and receipting.
• Understanding of finance and banking systems to support donation activities.
• Ability to perform basic data analytics with the capacity to learn more complex queries to drive in-depth insights.

Key Responsibilities

• Coordinating with external data suppliers to support key fundraising initiatives.
• Extracting and data mining marketing lists for appeals and campaigns, working to briefs.
• Manage, develop, test & execute data import processes from external suppliers and/or third party platforms.
• Daily batch entry of donations within The Raiser’s Edge and ensuring reconciliation with the bank account.
• Manage & execute the fortnightly Regular Giving payments process.
• Manage and conduct regular data hygiene tasks to ensure data completeness and accuracy within the database.
• Liaise closely with colleagues across Strategic Engagement to support their fundraising goals.

The Benefits

• Additional salary packaging available for meals/accommodation.
• Flexible work arrangements and generous leave conditions.
• Access to the Employee Assistance Program (EAP), including access for staff members’ immediate family.
• Be an integral part of a newly developed data team that thrives through a data-driven environment.

How to Apply

Please apply with a resume and cover letter addressing your suitability for the position, applications will be reviewed and processed as they are received. Please note that shortlisted candidates will be contacted for an initial phone screen, successful candidates will proceed to interview.

Queries to Brandon Cheung, Head of Analytics on 03 9429 9266.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National Police Check.

Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify with a sexual and or gender minority identity. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.

A position description is attached.