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CRM Program Manager - Flexible Location

Beyond Blue

about us

Beyond Blue’s vision is that all people in Australia achieve their best possible mental health. Our mission is to work with the community to improve mental health and prevent suicide. We aim to achieve this by:

  • Promoting mental health and wellbeing
  • Being a trusted source of information, advice and support
  • Working together to prevent suicide.

Beyond Blue’s values are Collaboration, Respect, Enthusiasm, Excellence, Innovation and Integrity.

about the role

The CRM Program Manager is responsible for leading cross functional team members, including an agile project squad to:

  • deliver Beyond Blue’s CRM (bLink) Single View implementation project
  • plan for and implement transition from project phase including system development including the transition into BAU
  • manage all aspects of CRM BAU, both during project implementation, during transition and ongoing.

Tertiary qualified with a Bachelor of Business or Information Technology, the appointee will have a Formal Agile Project Management certification (e.g., PMP from PMI) with extensive experience in program and project management and Salesforce CRM. Your ability to work with agile and waterfall planning and execution frameworks and strong experience in organisation-side CRM rollout, will enable you to manage and engage with stakeholders at all levels. The incumbent will also be responsible for all change management and cultural change activities across the organisation.

This is a terrific opportunity to work within an organisation that is in a growth phase and be part of shaping the future outcomes for the community.

Beyond Blue is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity, sexual orientation, disability or age. We strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people.

Applicants are encouraged to view the Beyond Blue Innovate Reconciliation Action Plan 2020-2022.

To apply

Applications should include a current CV with a cover letter that addresses why you would consider yourself to be a cultural addition to Beyond Blue and how your skills and experience would be attributes to the position.

For detailed information about this position including the closing date, please refer to the position description.

Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and where required a Working With Children Check.

NOTE: Short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.

How to apply

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