• Opportunity to make a difference
• Hybrid work arrangement
• Supportive and committed team
• Permanent, full-time role

We encourage you to apply at your earliest convenience as applications may be reviewed prior to the closing date and the closing date may be brought forward without notice.

Bobby Goldsmith Foundation is looking to appoint a dynamic, proactive, passionate individual to a newly created role of Scheduling & Planning Coordinator within the Community Support Program team.

About us

Bobby Goldsmith Foundation (BGF) is Australia’s oldest community-based HIV organisation, providing client services and health promotion programs in NSW and SA. We provide direct practical assistance, emotional support, financial counselling, and housing advocacy to people living with HIV (PLHIV).

We help people live independently through support in daily activities, such as shopping for groceries and attending medical appointments; we support people through their financial worries, and we provide programs that keep our clients socially connected.

Our services are accessible to everyone, regardless of sexual orientation, gender identity, or cultural and linguistic background.

Our vision

To help people with HIV to thrive. BGF works to change social attitudes around HIV, to reduce fear, discrimination and stigma and promote acceptance and understanding, working also at a systemic level to influence policy and service development.

Our mission

Our mission is to empower people living with HIV to thrive.

Our values

Compassion, Solidarity, Empowerment and Inclusivity.

For more information about BGF please visit our website: www.bgf.org.au

About this role

The Scheduling & Planning Coordinator is a key member of BGF's Community Support Program team. The Community Support Program is one of the five major service streams of the Client Services division.

Reporting to the Community Support Programs Manager, the position exists to ensure the optimal allocation of BGF resources (Community Support Workers etc.) when coordinating the care needs of BGF clients, thus ensuring the optimal delivery of support services to meet client needs.

The Scheduling & Planning Coordinator has responsibility for:

• Roster Management;
• Administration;
• Team Support; and
• Operations.

This is a newly created permanent, full-time role based in Surry Hills, Sydney.

About you

To meet the challenges of this role you hold a tertiary qualification in a relevant field, or relevant experience complemented by in-service training, and must address the following criteria:

Experience

• Experience in rostering/scheduling/workforce planning.
• Experience in customer service and coordination of services.
• Understanding of award requirements and how they impact service delivery.
• Understanding of the NDIS, person centred practices and participant goals/outcomes.
• Experience in providing advice and feedback.
• Experience working with people with HIV and/or in the disability and age care sector.

Skills

• Strong client liaison skills.
• A sound working knowledge of existing services in the fields of HIV, disability, mental health and government subsidies.
• Advanced skills in negotiating beneficial outcomes.
• Strong interpersonal relationship skills.
• High-level computing expertise in Microsoft Office 365 applications and CRM and scheduling support platforms.
• Developed problem-solving skills.
• Attention to detail.
• Communication skills – clear articulation both in the written and spoken word.

In addition, you will need to meet the following requirements.

• Full right to live and work in Australia with no restrictions.
• First Aid certificate and CPR.
• NDIS Worker check clearance.
• The successful applicant must be prepared to undertake a pre-employment Criminal History Check arranged by BGF. In addition, due to the inherent work, health and safety considerations and NSW Health funding requirements of BGF, must also be fully vaccinated against COVID-19 (i.e., double dosed plus recommended booster doses) prior to commencing any work, unless medically exempt.

The role includes a broad range of responsibilities and would suit an individual who meets the capability requirements (skills/knowledge, qualification and experience) addressed in the position description.

Benefits & Culture

• Make a significant impact on the lives of PLHIV.
• Much more than just a job – it is a rare opportunity to be part of a community of like-minded individuals.
• Equal opportunity employer committed to providing a safe and inclusive workplace.
• A sector specific salary packaging available.
• Hybrid work arrangement (minimum 3 days a week in the office)

Should you have any questions please contact Moises Zamora Juarez, the Community Support Program Manager, via email to [email protected] using the subject line: Scheduling & Planning Coordinator enquiry via EthicalJobs.

BGF is an Equal Opportunity employer and encourages persons with a lived experience of HIV to apply.

A position description is attached.