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Case Manager

Launch Housing
  • Permanent full-time position based in East St Kilda
  • Meaningful work, purpose & impact organisation
  • $74,910 + super + salary packaging option + extra week of leave
  • Diverse and inclusive work environment with flexible work arrangements

Why join Launch Housing

Our mission is to end homelessness. As one of Victoria's largest providers of housing and homelessness support services, we provide a wide range of employment opportunities across client-facing and corporate services roles. If you want a career where you can make a real difference, and you are passionate about our mission to end homelessness, then consider working with Launch Housing! Our employees are spread across 14 different sites within metropolitan Melbourne.

The Women's Only Crisis Accommodation is a residential facility with 15 single client rooms, the service provides temporary accommodation (for up to 8 weeks with the possibility of extension), case management, transitional support and other services to assist clients in achieving dignified and sustainable housing outcomes. The program also provides support to women outside the residential facility, including a rooming house located in the St Kilda area.

There are many benefits of working at Launch Housing including:

  • Work for a value-based organisation with a clear mission and vision
  • Wellbeing days (on top of annual leave) + Purchased Leave options
  • Paid Parental Leave (both primary and secondary carer)
  • Training and career growth opportunities across Launch Housing
  • Gender neutral paid parental leave

How you'll transform lives

You will be responsible for providing immediate and ongoing support for clients experiencing or being at risk of homelessness, through the provision of a range of intervention options through case management support including case planning. You will do this by encouraging the client's independence, empowerment, autonomy and dignity. This support may be provided in a range of environments including funded accommodation services, private housing or via assertive outreach to clients experiencing housing crisis.

Reporting to the Case Management Team Leader, you will:

  • Assist during critical incidents and other risks that arise at the facility in accordance with Launch Housing policy and DFFH requirements
  • Ensure a consistent, innovative, compliant and best-practice approach to case management at East St Kilda, supporting the improvement of case management and consistency in practices across crisis services
  • Advocate on behalf of clients with other agencies to ensure access to and delivery of effective services
  • Assist in the development and implementation of case plans by applying advanced interpersonal skills, particularly negotiation and conflict resolution skills, prioritising and decision-making, and early intervention and solution-focused strategies
  • Foster a culture of client care, where the interests of clients are always at the forefront

What you'll bring

To be successful in this role, you will have a passion for working with people experiencing homelessness and a determination to deliver innovative and effective services of the highest possible standard to our clients. You will have:

  • Demonstrated experience in client facing human services, social work or other relevant discipline, with a preference for an understanding of housing and homelessness policy, context and systems
  • Demonstrated understanding and knowledge of Family Violence and Gender-Based Violence, and the impacts of this on client care
  • Demonstrated experience in the provision of high-quality initial assessment, planning and prioritisation programs
  • High degree of initiative and analytical skills, including well-developed organisational and time-management skills
  • Valid driver's license

How to Apply

Please see the full position description attached below. To apply for this opportunity, click Apply Now. Please submit a covering letter addressing the key selection criteria and your CV.

Special conditions: Launch Housing is relying on exceptions contained in sections 28, 60 and 88 of the EO Act to employ and accommodate women only at this site.

If you need additional information please contact Billie Cull at Billie.Cull@launchhousing.org.au using the subject line: Case Manager enquiry via EthicalJobs.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis, so please don't delay in submitting your application.

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

Ref code: 5788070

How to apply

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