• People centred work culture, progressive & values driven organisation
• 4 weeks annual leave plus 1-week well-being leave
• $101,250 per annum + super + salary packaging option
• Great Dandenong location, close to public transportation and cafes

Who we are

Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high-quality housing to an innovative range of support, education, and employment services, we bring solutions to homelessness under one roof for thousands at risk or experiencing the crisis and trauma of homelessness. With over 400 staff working across 14 locations in metropolitan Melbourne, we combine direct action with advocacy, research, and innovation to drive widespread change.

What you'll do

Reporting to the Group Manager, Crisis Accommodation, you will be responsible for the day-to-day management of all housing support services run out of Launch Housing's Dandenong residential facility (also known as Bob's Place). These services currently include temporary accommodation (for up to eight weeks with a possibility of extension), case management, transitional support and other services for families, couples and singles. Bob's Place includes 4 family units, 9 rooms for single persons and 2 for couples. It also manages Men's Options - an emergency accommodation response for men who have been removed from their family home for alleged family violence until their case proceeds to court.

In the first 12-months, a key focus of the role is to work with staff, their team and the Group Manager, Crisis Accommodation, to help redevelop our crisis services. The intention of the review is to look at ways to adapt the service model to reflect contemporary practice in a crisis setting, and consider options to remodel these services as part of the broader service system.

For further information on the role please refer to the position description.

Note: If successful you will be required to be on call - 4 weeks per calendar year.

Who we're looking for

The successful candidate will be an authentic, inspirational and caring leader who will uphold our company values. You deliver results and create opportunities that transform lives and motivate a diverse group of people, you will bring:

• Tertiary qualification and substantial experience in client facing human services, social work or other relevant discipline, with a preference for an understanding of housing and homelessness policy, context and systems
• Program or service coordination/management experience within the community and/or public sectors
• Understanding of Trauma Informed Leadership approach is ideal
• Understanding and knowledge of working with Families & children
• Demonstrated experience in the provision of high-quality initial assessment, planning and prioritisation programs 
• Sound people leadership skills, experience in managing staff and striving for consistency in performance and behaviour

We acknowledge Lived Experience as unique expertise and encourage people with a Lived Experience of Homelessness to apply.

Why choose Launch Housing

We believe housing is a basic human right and our values of empowerment, fresh thinking, agility, leadership and courage underpin everything we do. If you want a career where you can make a real difference, and you are passionate about our mission to end homelessness, then consider working with Launch Housing! Our employees are spread across 14 different sites within metropolitan Melbourne.

We offer great staff benefits including:

• Work for a value-based organisation with a clear mission and vision
• Positive and supportive team
• Wellbeing days (on top of annual leave) + Purchased Leave options
• Gender neutral paid parental leave
• Training and career growth opportunities across Launch Housing

How to Apply

To obtain a full position description and to apply for this opportunity, click "Apply Now" & enter ref code: 5783174.

Please include a cover letter addressing the Key Selection Criteria of the position description with your CV to be considered.

If you would like additional information please contact Clara Bedoya, Group Manager, Crisis Accommodation at  [email protected] using the subject line: Program Manager - Crisis Accommodation enquiry via EthicalJobs.

All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check. Launch Housing is committed to child safety. We have zero tolerance for child abuse. Launch Housing is an Equal Opportunity Employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.