• Maternity leave cover role
• Provide high quality program and administrative support
• Work for a leading health organisation, as part of a skilled and enthusiastic team
• Generous salary packaging, five weeks' annual leave, and free parking

About the Company

Brisbane North PHN supports clinicians and communities in Brisbane's northern suburbs, Moreton Bay Regional Council and parts of Somerset Regional Council. It covers approximately 4,100 km2 of urban, regional and rural areas, with a population of over one million.

Our vision is a community where good health is available for everyone. We work with others to create and deliver the best possible health and community care system for the people of our region.

Our PHN’s goals:

• Be informed and led by community voice
• Re-orient the health system toward care close to home
• Build capacity of providers to meet health needs of our region

The PHN’s values:

• Collaboration: We build strong and enduring relationships to achieve our shared goals.
• Diversity: We are inclusive, fair and responsive to different needs.
• Integrity: We are transparent, respectful and work to the highest standards.
• Courage: We lead new approaches, learn and improve.
• Impact: We deliver outcomes for our community.

About the role

A unique opportunity to provide high quality program and administrative support to the Integrated Care team. The team works and collaborates with the Metro North Hospital and Health Service, Children's Health Queensland, the Commonwealth Department of Health, private and community agencies to improve patient outcomes that improve the connectivity between primary care and hospital services.

Key programs of work include the General Practice Liaison Officers (GPLO) program in partnership with the Metro North Hospital and Health Service, development and establishment of digital health systems in partnership with the Australian Digital Health Agency (ADHA), the development of clinical and service aligned HealthPathways, and the establishment and rollout of the GP Smart Referral Program in GP practices across Brisbane North PHN.

Duties and Responsibilities

• Provide project support and coordination to the Integrated Care program area
• Provide administrative support to internal and external stakeholder groups e.g., hospital collaboratives and GP Liaison Officers
• Provide extensive and high-quality administrative support to the manager and team. This includes fully participating as part of the broader organisational administration team, regular administration meetings and provision of reception relief where required.
• With guidance, support contract administration for the Integrated Care program including data entry into the CMM system, monitoring contract deliverables, due diligence checks, stakeholder updates and tracking receipts and invoices
• Event coordination incorporating in-person events and/or associated online management of systems such as Microsoft Teams and Zoom.
• Coordinate submissions for GP continuing professional development activities

Skills and Experience

• Qualifications / demonstrated experience in a range of administrative and project support including organising meetings, taking minutes and diary management in a computerised work environment
• Intermediate to advanced skills in Microsoft Word, Outlook, Excel and PowerPoint
• Exemplary phone and customer service skills, including experience dealing with confidential and sensitive information in a professional manner
• Knowledge of the primary healthcare industry or ability to acquire that knowledge quickly is highly desirable

Culture

Brisbane North PHN offers the successful candidate the chance to work for a dynamic and innovative organisation. You'll enjoy working with our supportive staff and the learning opportunities provided from the exposure to a range of diverse projects.

Benefits

• Generous salary packaging arrangements available
• Annual professional development funding available
• Free undercover parking
• Five weeks' annual leave pro rata per annum
• 17.5% leave loading
• Employee Assistance Program

How to Apply

If you wish to apply for this position, please: 

1. Review the full position description attached. 
2. Direct any queries about the role to [email protected] using the subject line: Program Support Officer - Integrated Care enquiry via EthicalJobs.
3. Click "Apply Now" and follow the instructions.

We are committed to achieving a diverse workforce and strongly encourage applications from people of Aboriginal and Torres Strait Islander heritage, people from culturally diverse backgrounds, people with lived experience of mental illness and people with disabilities.

A position description is attached.