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Cross Cultural Training Facilitator / Administration

Brotherhood of St Laurence

We’re looking for a professional Cross Cultural Training Facilitator/Administration with relevant experience who wants to join our 2,000+ team of staff and volunteers to make a difference on a 6 month maximum term part-time basis, working 20 hours per week based in Fitzroy.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty.

For almost 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia.
We are passionate about the work we do.

We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.


The position will be responsible for co-delivering content around cross-cultural responsiveness with the aim of building participants’ capacity to improve community and government services to people from migrant and refugee backgrounds. The participants are predominantly community service and government staff from various areas of the sector.

We’re seeking people who are passionate and can deliver engaging, insightful and interactive training. Prior to training, the Trainer/Facilitator will receive a briefing on our existing training modules with their co-facilitator to decide co-delivery content allocation and in future, may be part of providing input into the design of the modules. The Trainer/Facilitator will be involved in setting up the room, engaging the learners, giving and eliciting anecdotes that illustrate important points within the theoretical model, as well as distributing materials and evaluation sheets.

Teamwork and Accountability

  • work collaboratively within teams to achieve common goals
  • demonstrate a commitment to the Brotherhood’s quality framework and culture by participating in and promoting quality actions through continual improvement activities

Training preparation and delivery

  • Attending training briefing with co-facilitator to plan co-delivery
  • Deliver training with pre-prepared content

Training Service Administration

  • Management of enquiries and monitoring of inbox, distribution lists and communications
  • Liaising with providers to schedule training sessions
  • Provision of pre-training surveys and data collation as well as support pre-training analysis and interpretation with Facilitators

Financial Administration

  • Contribute to finance processes for invoices to be paid
  • Organise payment cycle timesheets for Facilitators.

Salary will be in the range of $74,531.95 to $80,194.32 pro rata per annum, based on skills and experience plus superannuation.


Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.

To be considered for the role and be successful in it, we’re looking for someone who has the following key skills and experiences:

  • Demonstrated knowledge and in depth understanding of the challenges and issues faced by people of migrant and refugee background in settlement and accessing services.
  • Cross-cultural skills arising from either community services work with refugee and migrant communities  and/or life experience and the ability to articulate and foster the development of this in others
  • Recent industry experience (minimum 2 years) relevant to the area of training delivery
  • Excellent interpersonal and verbal communication skills to deal effectively with a broad range of people from different cultural and socio-economic backgrounds
  • Own transport - A current Victorian Driver's License (or the ability to get to various locations reliably for training delivery)
  • Highly-developed administration, computer skills and competency in Microsoft Program


  • Extensive salary packaging options to reduce amount of tax you pay
  • Career development opportunities
  • Leave loading of 17.5%
  • Flexible working arrangements
  • Employee Assistance Program


BSL employees enjoy a range of flexible work options and other attractive benefits. Recognising that there is no ‘one size fits all’ pattern of work–life balance, the organisation endeavours to provide options to suit the needs of all staff.

If this looks like a role that’s right for you, APPLY NOW or contact Carolina Coleman on 0482167904 for a confidential discussion.

To view the Position Description to address the Key Selection Criteria, please click here.

The Brotherhood of St Laurence adheres to Government mandates in relation to COVID-19.

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.

How to apply

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