• Supporting for purpose organisation with outstanding NDIS customer service and administration support
• Flexible Part time 0.6 EFT for a 5-month max term contract
• Work from home as part of our supportive virtual office

about the role

Candella is a growing community mental health organisation. We are seeking a Business Support Officer to be the first point of contact for our customers and to support our business by:

• Providing a high level of customer service
• Manage and allocate incoming support requests
• Processing incoming and updated customer service agreements

Key to your success will be your:

• Understanding of the National Disability Insurance Scheme
• Ability to take initiative and use your problem-solving skills to work through tasks
• Outstanding customer service skills with the ability to support people with varied needs
• Excellent information technology skills with proven customer record management system experience
• Previous experience in a reception or administration role

Please refer to the attached position description for more details.

About Candella

Candella Ltd is a for purpose organisation providing recovery-oriented mental health services within the National Disability Insurance Scheme. Candella launched in October 2018 and has since grown to almost 200 employees providing services to more than 900 people in Melbourne.

We empower people to improve their wellbeing, one step at a time. We believe that people can thrive when given effective support and opportunities.

To Apply

We believe that diversity can make for a more capable and effective organisation and strive to work towards being an inclusive organisation. As such, we encourage applications from people from all cultural and ethnic backgrounds, faiths, gender identities, sexualities, and abilities. We also value those people who have unique lived experience of mental illness and recovery

Please complete the application form via the Apply Now button and follow the prompts. We will begin to contact strong applicants before the closing date, so we encourage you to submit your application as soon as possible.

If you have questions about the position, please contact Belinda Harrison using the subject line: Business Support Officer enquiry via Ethical Jobs.

We look forward to hearing from you.

A position description is attached.