About Candella

Candella is a non-profit mental health organisation providing recovery-oriented services in Melbourne and Sydney through the National Disability Insurance Scheme (NDIS).

Candella is a supportive and innovative place to work. We offer employees meaningful and challenging work along with flexible working arrangements. We have a strong culture of continuous improvement, and we regularly seek out and act on feedback from employees about how we might improve.

Here is some feedback from our most recent staff survey (February 2021) which describes the kind of workplace we are striving to create:

“I feel a strong sense of values in Candella that is part of my interactions with colleagues, my team leader, and other operational and senior leadership staff I interact with. I feel like people genuinely listen, care, wish to support me and are open to open conversations.”

“Well supported, a company with best practice as one of its goals, staff are valued, customers get the best service, progressive, inclusive, not for profit.”

“This is the best organisation I have ever worked for. The team leaders, management and staff are driven by their values to create a culture that is positive. I feel proud to work for an organisation that is inclusive of all and promotes ongoing learning and development.”

Candella has no physical offices. Our employees work from home and in local community settings. We stay connected through our online communication system and occasional in-person meetings.

We believe that diversity makes us better. We strongly encourage applications from people with diverse backgrounds and lived experiences, including people with a lived experience of mental health challenges.

Our approach

At Candella, we turn up to work each day so that the people who access our services will end up with a better quality of life: more independent, more socially connected, healthier, happier, and with a greater sense of optimism and self-belief.

We believe that all people have the right to set their own direction in life, and we give them the space to make progress on their own terms, in their own way, at their own pace. We are not here to fix people, or change them, or tell them what to do. We are here to help them on their way, whichever way that is.

About the opportunity

As a recovery coach, you will work closely with 10 to 20 people who are supported by the NDIS and living with a psychosocial disability. With each person, you will:

• Build a strong working relationship based on trust, respect, healthy boundaries, and psychological safety.
• Coach them to make changes they find meaningful, one step at a time.
• Support the person to make sense of their NDIS plan, navigate the NDIS and the broader service system, and connect with appropriate services and supports.
• Coordinate their services and supports to build a holistic support system for each person.

The recovery coach position is a casual position with flexible working hours. You have the autonomy to set your own roster to suit your personal circumstances, so long as the people you are working with are receiving reliable and high-quality support that makes effective use of their NDIS funding.

About you

To become a recovery coach at Candella, you will need:

• At least two years’ experience working with people in a mental health or trauma-informed context OR you have a minimum Cert IV in Mental Health, Peer Work, or related qualification.
• High emotional intelligence.
• Excellent time management and administration skills.
• Ability to solve complex and ambiguous problems.
• Confidence using technology and working with budgets.
• Ability to work from home with a high level of independence.
• A valid driver licence and an insured, roadworthy vehicle suitable for transporting someone during a work shift.
• A phone, laptop, and reliable internet access that you can use for work.
• A satisfactory NDIS worker screening check

It will be an advantage if you have:

• Coaching skills/experience
• A good understanding of the NDIS and the broader human services system.
• Experience in a similar role, such as the NDIS Support Coordinator role

We strongly encourage applications from people with diverse backgrounds and lived experiences, including people with a lived experience of mental health challenges.

Benefits

• Casual wage based on Level 3 or Level 4 (depending on your skills & experience) of the SCHCADS award.
• Option to salary package up to $15,900 of your income each year, which can reduce your annual income tax bill by thousands of dollars.
• Flexible working hours and locations.
• Employee support, including regular team meetings. supervision, and an employee assistance program.

If you have any questions about the position or would like to discuss your application, please contact Jon Durbridge on 8372 0403 or [email protected] using the subject line: NDIS Recovery Coach enquiry via EthicalJobs.