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Office Manager

Centre for Asylum Seekers, Refugees and Detainees
  • This role is part-time 0.6FTE, 12 month fixed term contract, SACHS Award Level 5

Position Statement

CARAD has experienced a period of rapid growth which has necessitated the creation of this role to manage our office administration and support our operations in collaboration with our external IT and Bookkeeping services.

We are looking for a person with significant skills and experience in office administration, with excellent IT skills and financial literacy, who is capable of independently designing, implementing, and managing administrative systems and processes.

Responsibilities and Accountabilities

Office Management: Ensuring the safe and effective daily operations of our office environment by working with volunteers to undertake a range of administrative tasks including reception, managing phone, email, and mail communications, liaising with relevant contractors and suppliers, implementing, and maintaining document management and quality control systems – including client, member, donor and volunteer records, and archiving.

Information Technology: Supporting CARAD in the process of transitioning to an Office 365 based operating system with a new Database (Dynamics) and SharePoint, in collaboration with our external IT provider.

Support to General Manager, Program Managers and Management Committee: Provide administrative support to General Manager, Program Managers, and Management Committee including program communications, meeting scheduling, collating, and disseminating reports, managing policy and procedures documentation, and planning for annual general meetings.

Human Resource Management: Managing administrative processes for volunteer applications, staff onboarding, and maintaining employee records.

Financial Management: Maintaining electronic and manual financial records, including donations, memberships, and petty cash, in collaboration with our external Bookkeeping service.

Other duties as required.

Qualifications & Experience

  • Demonstrated experience working in a high-level administrative role
  • A qualification in Administration or relevant field is desirable

Essential Selection Criteria – Please address in your application

  • Demonstrated experience in administrative roles, including your ability to independently design, implement, and manage administrative systems and processes
  • Demonstrated financial literacy and highly developed computer literacy skills in MS Office 365, preferably with experience working with SharePoint, online databases (Dynamics) and accounting software (Xero)
  • Understanding of and commitment to CARAD’s purpose to provide advocacy and support for people who are seeking asylum, refugees or detainees, living in Western Australia as well as it’s values of social justice, independence, respect, flexibility, compassion, and collaboration
  • Experience in managing, developing and leading staff and teams
  • Please also indicate your availability including which days/times you are available during the week and the maximum number of hours you are available per week. Availability to work on a Friday is desirable

Desirable Selection Criteria

  • Experience working with non-government charitable organisations
  • Demonstrated strong interpersonal skills with clients, volunteers, and staff from culturally and linguistically diverse backgrounds

Requirement of the Position

  • A satisfactory Police Check and Working with Children Check. Staff will be required to report any subsequent criminal charges or court appearances
  • A current Driver’s Licence
  • On occasion, use of personal vehicle for travel

For enquiries please contact the CARAD General Manager Joanna Josephs on (08)92 277 322.

A position description is attached.

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