About the Role

We are now seeking a proactive, highly organised Administration / Intake Worker to join our Youth Services team in Parkville on a fixed term contract.

Key responsibilities include coordination of client information systems, support administration, and general reception duties. Our admin/intake worker will also oversee referral administration, program delivery support and service reporting.

About You

We are looking for an enthusiastic, experienced administration worker that is committed to supporting our highly skilled clinicians and management team. To be considered for this exciting opportunity and thrive in this role, you will also possess:

• Demonstrated experience as an administrator, ideally gained from a mental health or health environment
• Excellent approach to customer service
• Strong organisational skills and attention-to-detail
• Exceptional communication skills with outstanding interpersonal abilities
• Experience handling sensitive information and confidential client records
• Strong skill set across Microsoft Suite, especially with Excel

About Us

With 25 years in the field, Caraniche is a specialist provider of a broad range of psychological services across Australia. At the heart of everything we do are connections that better lives. We deliver a range of specialist psychological services to government, private and not-for-profit organisations.

We work with some of the most marginalised people in our community to help get their lives back on track through alcohol and drug counselling, specialised services for youth, and behaviour change programs. We are the state-wide drug and alcohol treatment provider in Victoria’s public prisons, and the Victorian state-wide provider of Youth Justice Programs and Services. We also work with employers across Australia to deliver leading workplace wellbeing programs, including Employee Assistance Programs and Critical Incident Response.

Employee Benefits

We offer a great culture and flexible work environment including the following employee benefits:

• Ongoing Training and Development
• Career Progression Opportunities
• Industry leading Research Initiatives
• Access to employee health services – EAP, CISM
• Flexible working arrangements and work life balance initiatives

Our Commitment to Diversity

Caraniche strives to develop and maintain a positive, inclusive culture of respect and unity, and as such we aim to employ individuals who share our company values of integrity, excellence, innovation and partnership. Caraniche is an equal opportunity employer who values a diverse workforce.

To Apply

Please apply via the button below. All applications should include a CV and cover letter addressing how your skills and experience will be a good fit for this role. Please note that candidates may be interviewed and progressed prior to the closing date.