• Disability Employment Services
• Toronto
• Full-Time

Benefits:

• Fully maintained company vehicle, laptop and smart phone
• Above-award salary with access to salary sacrifice and tax benefit options
• Inclusive culture – we’re genuine, we celebrate the wins, we look on the bright side and we never give up
• Ongoing training, career progression and professional development opportunities

About us:

Castle’s group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment.

Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. In some cases Castle can also provide financial support with on boarding costs.

We believe in the power of diversity, the responsibility of inclusion and the value of employment.

With 170 staff in over 10 locations delivering Disability Employment and NDIS services to in excess of 2000 local people. Castle has been offering employment support in the Newcastle, Hunter and Central Coast Regions for 30 years and is highly experienced at connecting local people to local jobs.

We believe that everybody has an opportunity to contribute to society! Our team, referral partners, clients, employers and you as an individual will be supporting our clients to achieve their goals and help change their lives!

About the Opportunity:

Reporting to the Branch Manager, our Employment Account Officers conduct business development activities with local businesses such as reverse marketing, telemarketing and lead generating activities to support our jobseekers to secure ongoing suitable employment. Identifying and developing collaborative relationships with clients and employers with a focus on securing successful job placements and supporting new business opportunities.

We are looking for a results-oriented person, who has either a recruitment, business development or account management background, who is driven by helping people. You will be passionate about enhancing customer experience and motivated to succeed with a proven track record in meeting KPIs, building relationships and displaying a resilient can do attitude.

This position is a full-time role and will be primarily based at our Toronto office, however you may be required to work from any of our locations.

Ideally, to be successful you will need:

If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring manager.

• Experience in Employment Services and an understanding of strategies to address barriers to employment
• Ability to work unsupervised in challenging environments, to prioritise workloads
• Ability to work in a team to achieve common goals and outcomes
• High level of personal integrity, professionalism, empathy and knowledge towards people with disabilities
• High level of verbal and written communication skills
• High level of computer literacy and knowledge of information systems (knowledge of ESS and JRL highly regarded)
• Proven ability to generate placement leads resulting in sustainable employment outcomes for clients
• Strong networking and sales background with a passion for developing relationships and meeting new people
• Willingness to work in various positions and under a range of circumstances with participants to stabilise employment
• Engaging personality with a tenacious attitude throughout the sales process
• Knowledge of the local labour market and community networks
• Experience working with in the disability service sector highly regarded

Essential Criteria:

• NDIS Workers Check (or willingness to obtain)
• Working With Children Check (or willingness to obtain)
• Current driver’s licence (minimum P2)
• Fully vaccinated against COVID-19 as per NSW health orders

Application:

If this is you, we are keen for you to apply. For more information please contact Brendon Storey, Branch Manager, at [email protected] using the subject line: Employment Account Officer - Toronto enquiry via EthicalJobs.

We review applications and interview strong candidates on an ongoing basis so if you meet all criteria please apply without delay. We employ good talent fast!

We look forward to hearing from you.

The Castle team are committed, innovative and have a genuine heartfelt connection to serving the community. Castle offers a caring and supportive work culture, are dedicated to developing and growing their employees and to providing a healthy work-life balance.

Castle promotes a workplace that actively seeks to include, welcome and value unique contributions of all people. Castle encourages people with disability, Aboriginal Australians, young people and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns, please advise if you require assistance.

Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.