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Client Support Officer - Tennant Creek

Central Australian Women's Legal Service

CAWLS is growing and an exciting opportunity has developed to join our Tennant Creek team.

CAWLS is a busy community legal practice with a vibrant and dedicated team committed to providing representation and excellent outcomes for our clients through law reform, legal advice and representation, community legal education and outreach. Many of our clients are women who have experienced or are experiencing Domestic and Family violence.

We are seeking a self-motivated candidate with excellent communication and problem-solving skills, and a strong work ethic. The right candidate will be passionate about improving access to justice for women in the Barkly.

Excellent ongoing training and on the job support will be provided to the successful applicant.

ABOUT THE ROLE

Under the direction of the Management team, the client support worker will assist the Tennant Creek lawyers to provide services for CAWLS clients on a needs basis. You will also assist the lawyers with legal administration support.

You will be responsible for:

  • Provide non legal support to CAWLS clients at various locations including in the office, at court and interagency meetings.
  • Facilitate assisted referrals and other services and support, based on the needs of the clients, including assisted travel to and from appointments.
  • Assisting lawyers with legal administration support as directed.
  • File management, collection of data and entry into database.
  • Provide backup support for the receptionist.
  • Maintaining confidentiality at all times
  • Maintaining a harmonious workplace by working closely with the CAWLS team.

ABOUT YOU:

Our client support worker must have a passion for assisting women to gain access to the legal system so their rights are considered, respected and prioritised.

Please consider the following criteria carefully, and demonstrate how you address all of these qualities in your cover letter along with the selection criteria included in the Job Description:

  • Any previous experience in a similar role.
  • Experience working with groups who experience disadvantage;
  • Empathy and sensitivity to CALD, Aboriginal and Torres Strait Islander women;
  • The ability and inclination to take initiative;
  • Resilience (as you will be dealing with sensitive and confronting material);
  • Have superior written and verbal communication skills;
  • Be able to work independently and in a team;
  • An eye for details and strategic thinking;
  • Willingness to learn;
  • Be respectful, non-judgmental and exhibit a trauma informed approach to client management.

Please note this is a female identified role. An applicant's gender is a genuine occupational requirement of this position, authorised by s35 of the NT Anti-Discrimination Act and Division 4 (s30, ss1 & ss2a,c,g,e,& h) of the Sex Discrimination Act 1984.

There is no application close date and interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience. A detailed position description is attached for your noting.

If you have any queries about the position, please contact Alice de Brenni on (08) 89524055. We look forward to hearing from you.

How to apply

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