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Senior Advisor - 13 11 20 Service

Cancer Council Queensland

About Us

For 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and improve the quality of life for people living with cancer. Our mission is to reduce the burden of cancer.

Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer, through research, patient care, prevention and early detection. We support the cancer community with integrity, agility, and a deep sense of belonging.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence. Cancer Council Queensland employees and volunteers support the cancer community with integrity, agility and a deep sense of belonging. Each day we are committed to working towards our vision for a cancer free future.

Working at Cancer Council Queensland

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that working for Cancer Council Queensland to be meaningful, rewarding and fun place to work.

We love to recognise and reward our team of superstars with many employee benefits such as extra paid days off and working from home options. We aim to provide a positive and supportive working environment where you will be a valued team member.

About the role

As Senior Advisor, 13 11 20 you are responsible for coordinating the daily operations of Cancer Council Queensland’s 13 11 20 cancer information and support service, which provides evidence-based information, support and referral to service users, health professionals and the general public with information about cancer prevention, screening services and early detection. Information and support are provided via our 13 11 20 telephone and web-based services which includes email and webchat.

The 13 11 20 team also participate in recruitment for Cancer Council Queensland research projects and identify gaps in service to inform advocacy.

This is a great opportunity to use your knowledge of oncology, health system navigation and the Queensland cancer care sector, in a telephone-based role, speaking to Queenslanders seeking information, advice and support and further supporting the 13 11 20 team.

13 11 20 is operated by a team of experienced nurses and allied health professionals. We understand that every person’s journey is different and offer individualised support and advice to our clients.

13 11 20 operates between 9am to 5pm, Monday to Friday. This is a part-time position (30 hours/week) and provides an opportunity for a skilled and compassionate health professional to support clients, their families and carers.

This role is a permanent, part-time position (30 hours per week).

About you

To be successful, you must have a tertiary qualification in nursing or allied health and equivalent experience or post graduate qualifications in oncology, Current Australian Health Practitioner Regulation Agency (AHPRA) registration or membership of respective professional body.

You will have experience in providing psychosocial care to people with cancer, and health system navigation throughout Queensland.

Qualifications, Experience, Knowledge and Skills

Essential

  • Qualifications in Nursing or Allied Health.
  • Current Australian Health Practitioner Regulation Agency (AHPRA) registration or membership of respective professional body.
  • Demonstrated clinical experience, or post graduate qualifications, in Oncology.
  • Current Queensland Driver Licence is required.

Desirable

  • Highly desirable to have experience in health system navigation across Queensland.

Benefits

Cancer Council Queensland has a collaborative, energetic, and supportive team culture, contributing to meaningful work with a tangible impact. By celebrating and fostering our individual strengths, we take on more challenging work. In turn, we lead more balanced, exciting and fulfilling lives. Our growing Non-for-Profit organisation offers employees:

  • Flexible work arrangements (Flexible Work Hours and Work from Home options).
  • ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year.
  • Annual Leave Loading– 17.50%
  • Recognition and Rewards Program
  • Two paid Wellbeing days per year
  • One paid ‘Thank you’ day at the end of the year
  • Professional Development Allowance
  • Corporate social events (such as bring your dog to work day)
  • Team events, employee connectivity and Healthy Workplace Activities
  • Cancer Council Retail shop discount

How to apply

Applications including current resume and cover letter should be addressed to: Manager, 13 11 20 and Palliative Care, Cancer Council Queensland

For your application to be considered, it is recommended that the following documentation is attached with your application:

  • Cover letter – Your cover letter should clearly indicate the position you are applying for and give a brief summary of your motivations for applying and your relevant skills and experience.
  • Current Resume – Your resume should include your contact details, work experience, educational background and professional development.

Applicants are encouraged to submit their application as early as possible as Cancer Council Queensland reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

The successful applicant will be required to conduct a current National Police Certificate.

Please be advised, CCQ has mandated COVID-19 Vaccinations from the 15th of December 2021 for all CCQ employees as per the ‘Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction’, issued by Queensland’s Chief Health Officer. To be considered for this role, you will need to provide visual evidence in the interview process which shows you are fully vaccinated for COVID-19.

Cancer Council Queensland will contribute to equality and reconciliation by encouraging applications and inquiries for employment opportunities from Aboriginal and Torres Strait Islander peoples.

How to apply

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