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Website Coordinator - National Operations Delivery Team

Cancer Council Queensland

About Us

For 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to reduce the burden of cancer.

Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer through research, patient care, prevention, and early detection.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence. Cancer Council Queensland employees and volunteers support the cancer community with integrity, agility, and a deep sense of belonging. We are committed to working towards our vision for a cancer-free future.

Working at Cancer Council Queensland

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.

We provide a positive and supportive working environment where you will be a valued team member. We love to recognise and reward our team of superstars with employee benefits such as extra paid days off.

About the role

As the Website Coordinator within the National Operations Delivery Team, you will carry out tasks to support website administration and digital marketing functions of the team. This will involve upholding best practices in all areas to continue our emphasis on efficient, data-driven decision making.

You will join the National Delivery Operations Team, which is responsible for providing operations, project management and administration support for the delivery of the five (5) Strategic Decision-Making Groups model (“SDMGs”) being the national decision-making groups for each of the three National Fundraising Campaigns (Australia’s Biggest Morning Tea, Relay for Life, and Daffodil Day), Marketing and National Partnerships.

The Website Coordinator will coordinate change requests from a variety of member organisations across Cancer Councils for multiple national fundraising campaign websites. They will quickly act on tasks or escalate them to other team members or external support and follow up to ensure they are completed in a timely and effective manner.

The role will be an essential part of delivering leading national campaigns, ensuring an excellent user experience for fundraisers, and raising millions for the important work of cancer research, prevention, and support.

This role works closely with the Manager, National Delivery Operations Team to develop and implement these portfolios.

This role is a Fixed-Term, Full-time to 6 January 2023 (37.5 hours per week).

About you

To be successful in this role, you must have the ability to work in a fast-paced environment and be able to work multitask/work across numerous activities at any given time. You will possess excellent interpersonal, communication and presentation skills, both written and oral and demonstrate the ability to engage with multiple stakeholders and work well under pressure.

You will be able to work as both part of a strong team and independently.The Website Coordinator will coordinate change requests from a

variety of member organisations across Cancer Councils for multiple national fundraising campaign websites. They will quickly act on tasks or escalate them to other team members or external support and follow up to ensure they are completed in a timely and effective manner.

Your Contribution

  • Prioritising and actioning change requests from stakeholders across the Cancer Council federation
  • Triaging digital requests using project management tools such as Monday.com
  • Rolling out website features and conducting testing
  • Assisting with the migration and launch of new websites
  • Provide back-end administrative support across the Funraisin CMS platform
  • Working with cross-agency working groups to maintain consistent brand and technical standards across multiple sites
  • Using analytics and usage data to identify and address technical problems
  • Assisting with ad hoc reporting requests using Funraisin and other tools
  • Assisting with list management, uploads, and downloads
  • Maintain relationships with technical and non-technical staff across the Cancer Council federation, providing support for their queries
  • Work Health and Safety
    • Follow all Cancer Council health and safety policies and procedures
    • Report all known or observed hazards to Manager or Supervisor
    • Take reasonable care at work to ensure your own and others’ safety

Qualifications, Experience, Knowledge, and Skills

Essential Skills:

  • Experience in website administration or development, using a CMS platform.
  • Ability to manage own workload, work autonomously and as part of a team.
  • Willingness to learn new tools and systems to deliver results
  • Basic understanding of HTML and CSS
  • Proven ability to communicate with technical and non-technical stakeholders to ensure projects are completed in line with expectations
  • Excellent verbal and written communication, attention to detail, time management and project management skills.
  • Ability to work calmly under pressure, work to tight deadlines and manage competing priorities.
  • Strong sense of accountability and customer service.
  • Excellent interpersonal and stakeholder relationship management skills – personable, collaborative, confident & flexible.

Desirable Skills:

  • Experience working in marketing and/or fundraising
  • Understanding of other web languages, frameworks, and tools
  • Experience with ‘Funraisin’ Software
  • Proficiency with Microsoft Office software

Benefits

Cancer Council Queensland has a collaborative, energetic, and supportive team culture, contributing to meaningful work with a tangible impact. By celebrating and fostering our individual strengths, we take on more challenging work. In turn, we lead more balanced, exciting, and fulfilling lives. Our growing Non-for-Profit organisation offers employees:

  • Flexible work arrangements (Flexible Work Hours and Work from Home options).
  • ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year.
  • Annual Leave Loading– 17.50%
  • Recognition and Rewards Program
  • Professional Development Allowance
  • Corporate social events (such as bring your dog to work day)
  • Team events, employee connectivity and Healthy Workplace Activities
  • Cancer Council Retail shop discount

Meet Our People

https://cancerqld.org.au/careers/meet-our-people/fundraising-marketing-communication/ 

How to apply

Click "Apply Now". Applications, including a current resume and cover letter, are required, and should be addressed to:

People (Employment) Team, Cancer Council Queensland

For your application to be considered, it is recommended that the following documentation is attached with your application:

  • Cover letter – Your cover letter should clearly indicate the position you are applying for and give a brief summary of your motivations for applying and your relevant skills and experience.
  • Current Resume – Your resume should include your contact details, work experience, educational background, and professional development.

Applicants are encouraged to submit their application as early as possible as Cancer Council Queensland reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

In line with our value of belonging and focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.

The successful applicant will be required to conduct a current National Police Certificate.

Please be advised CCQ has mandated COVID-19 Vaccinations from the 15th of December 2021 for all CCQ employees as per the ‘Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction’, issued by Queensland’s Chief Health Officer. To be considered for this role, you will need to provide visual evidence in the interview process, which shows you are fully vaccinated for COVID-19.

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