About Chargefox

We’re Australia’s largest and fastest growing electric vehicle (EV) charging network, we’re Australian owned and operated, and we’re committed to making charging simple, affordable and fast for all Aussies because simpler charging means more EVs on the road, and that’s a very good thing. We’re on a mission to get 100% of road transport to be powered by renewable energy.

We launched in 2017, and since then have managed more than 500,000 charging sessions on over 2,500 plugs across Australia and New Zealand. Across those sessions, we’ve dispensed over 5GWh of electricity, which is enough electricity to power the average household for decades.

Who we’re looking for

Reporting directly to the CEO, the Head of Product will work closely with the Head of Design and CTO and be responsible for owning the product vision and influencing cross functional teams to deliver the roadmap towards that vision. In this newly created role you’ll be responsible for hiring, mentoring and coaching your Product Team as well as working out the best way of structuring your team. You’ll also contribute to the evolution of best practices and ways of working within the business, and work closely with the CTO and Head of Design to evolve the Product Group’s processes and culture as it scales.

This is a unique opportunity to deeply understand the challenges of our customers and partners, collaborate with our teams to craft impactful product experiences that shape the future of renewable energy based vehicles and infrastructure.

Our current product experience ranges from a mobile app that helps tens of thousands of electric vehicle drivers with their charging experience, through to a web application with capabilities to help our myriad of partners manage their charge station networks and fleet operations, all while we help expand the charging infrastructure across the country.

The Head of Product will be part of the management team in a rapidly growing business that is looking to scale in the coming years. We have ambitious plans for the future as the EV market takes off and you’ll be a key participant and have an important role in an exciting journey.

In this role you will:

• Lead the development of a the product vision and communicate these plans to ensure consistent buy-in across teams
• Partner closely with the CTO and Head of Design, setting the right team structures and working together with other leaders to collaborate on and commit to product roadmaps
• Driving a strong product development process that prioritises learning through experiments, takes constant user input, cross functional perspectives and delivers for the user outcomes that align with the business growth
• Establishing, tracking and reporting the product performance with metrics that link the activities on the product to solve user problems and help deliver business objectives
• Sit on the management team, collaborating with the other functional areas of the business and driving the culture of the organisation towards strong employee engagement
• Represent the organisation externally at conferences, meetups and forums to develop a strong reputation in the market and help ensure we are known as a destination employer.
• Work closely with the business stakeholders and development team in a dynamic and fast paced environment
• Help to create a culture that promotes a collaborative approach to eliciting requirements through workshops and one-on-one meetings with both internal and external stakeholders as necessary
• Develop and apply both qualitative and quantitative methods of analytics
• Continue to learn and develop your skills in product development innovation and help to implement any new ideas and practices as needed.

To be considered you will need:

• Solid experience as a Senior or Lead Product Manager or Head of Product within a business working on digital and/or web product development, ideally across both software and hardware
• Experience leading teams, ideally within a startup or other high growth environment
• To be driven and ambitious team-player who is excited by the product, user problems and potential of leading and growing an experienced team
• A passion for owning the product vision for the organisation and ensuring alignment with our strategy together with the leadership team, and building awareness of our vision throughout the organisation and our stakeholder groups.
• To be data and insight driven in your approach to prioritising, evaluating and managing the product development
• Experience working on strategic initiatives to drive growth for scaling businesses
• Strong product knowledge and technical understanding of how consumer web/app platforms work
• Excellent planning skills and experience, with a natural capability for seeing dependencies and driving others to deliver, whilst maintaining great relationships
• Enjoy keeping up to date with the latest ideas in product development and management and implement new ideas, as appropriate.

And here are some things will make you stand out from the crowd:

• Experience working in the automotive or Electric Vehicle (EV) market industry
• Experience with energy and electrical utilities
• Experience with data analytics strategies
• Experience of B2B and B2C product development
• Familiarity with User Experience principles and your ability to contribute to UX design considerations.

How we like to work

At Chargefox, we are big believers in a pragmatic and agile approach to software development. The team participates in rituals including stand-ups, retrospectives, occasional pair-programming. We are based in Melbourne, and we have adopted a flexible employment arrangement. You will be able to work remotely, either locally or Interstate. Because we value collaboration, we look forward to welcoming you when you visit our offices to spend time with your colleagues on a semi-regular basis.

Our company values are really important to us and we look for people who align with these, so we really hope they resonate with you too:

Sustainability (First for a reason!), Customer Focus, Safety, Transparency, Integrity and Collaboration

Why us?

We’re a growing startup, making a difference to climate change by stimulating EV growth and powering them by renewable energy. We’re backed by some great Australian businesses, including founding organisations Cogent.co and JET Charge, and more recently by investors including the motoring clubs (RACV, NRMA, RACQ, RAC, RAA, RACT) via their wholly owned Australian Motoring Services (AMS). Our small team is proud to work for us, and we hope you will be too.

Chargefox is an equal opportunity employer committed to attracting, retaining and developing our people irrespective of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community

We look forward to hearing from you.