A community based position, the administration officer’s responsibilities are varied and require a well-rounded skill set in all areas of administration, interpersonal skills and customer relations.

The Administration Officer will assist the Manager and Assistant Manager with administration, organisation, meetings, bookings, and general day to day functioning required for CCC programming and operations.

The incumbent will have the following personal skills and abilities:

• Communication - communicate in a positive, effective, timely, and relevant way that ensures exchange of information that is respectful of the diversity of people - receive information, listen, understand and respond openly and effectively in interactions with others - ensure information received is processed into actions.
• Customer Service - work with a desire to help or serve others, to meet their needs - ability to focus on discovering and meeting the customer or client’s needs, where “Customers” include internal colleagues, community members, Board members or anyone that we are trying to help.
• Problem-solving - use resourcefulness and initiative in problem solving, and ensuring goals are achieved within timelines.

Key selection criteria:

• Organisational & time management skills - Ability to effectively plan and organize one’s time to prioritise tasks and allocate time to ensure tasks are completed within deadlines; manage multiple tasks, and make use of resources available to assist in achieving task completion.
• Administrative skills – High attention to detail, filing, sorting, typing, photocopying, scanning, emails, and equipment handling (eg photocopier trouble shooting).
• Written Skills – Prepare accurate, well-written minutes, promotional material, and emails.
• Computer literacy - Demonstrated competency in the use of office equipment and computer software applications that support office automation, in particular Microsoft Office, 365, SharePoint, Word and Excel, Vettrak, Trybooking, Weebly (website), Facebook, Canva, Zoom.
• Interpersonal skills – Good relational skills, including professional, warm, helpful customer service; accurate and timely communications to team members; and professional discretion; self-awareness and self-management.
• Teamwork - Ability to take instructions, receive direction, and honest feedback from Managers; work effectively in a team environment and collaboratively with others.

A position description is attached.