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Family Counsellor

Conflict Resolution Service

Interested in a career enriching the lives of children and young people?

Conflict Resolution Service ("CRS") have the opportunity for you to join Canberra’s first-of-a-kind innovative program that provides therapeutic support to young people and their families.

The Safe and Connected Youth (S&CY) program provides children and young people aged between 8-15 years and their families with support to improve family functioning and reduce the risk of homelessness and the harms and risks linked to homelessness. S&CY works with children and families experiencing family conflict and where there is a risk of youth homelessness to address their complex and intersecting risk factors through a child centred/family focused integrated service model. The program aims to improve family functioning and address the diverse needs to improve outcomes for individuals and families and reduce the risk of family breakdown and youth homelessness.

Conflict Resolution Service are the lead agency in partnership with Marymead, to deliver this integrated service.

In close collaboration with the Senior Manager of Family and Youth Programs and program Team Leaders, the Counsellor will facilitate the preservation and reunification of young people and their families in the Safe and Connected Youth program, delivering counselling and leading therapeutic interventions aimed at resolving conflict between young people and their families and/or dealing with the effects of trauma, conflict, and abuse.

For further details regarding this role or to obtain a copy of the full position description please contact Kim Bool on 0490 896 657 or email kim@crs.org.au using the subject line: Family Counsellor enquiry via EthicalJobs.

Selection Criteria

  • Demonstrated experience providing family counselling and/or individual counselling support
  • Experience working with young people and families within a strength based, trauma-informed framework
  • Demonstrated ability to work in collaboration with other service providers to improve quality of life for young people and/or families.
  • Demonstrated understanding and knowledge of a range of therapeutic approaches including Narrative Therapy, Family Therapy and Attachment theory
  • Ability to be flexible and adapt to changing environments
  • Capacity to work with high needs and complex families.


  • Tertiary qualification in Counselling, Social Work, Psychology, or the equivalent
  • Minimum two years’ experience in providing family counselling services
  • Full driver’s license
  • WWVP clearance.


  • Professional accreditation with the Psychotherapy and Counselling Federation of Australia (PACFA) or the Australian Counselling Association (ACA) or working towards
  • Experience providing therapeutic supervision
  • Experience in delivering training in therapeutic modalities
  • Previous experience working in the not-for-profit sector

Conflict Resolution Service is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.

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